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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...3Essentials - Does anyone know how to reach them?3Essentials - Does anyone know how to reach them?
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11/7/2008 3:57 AM
 

Hi,

I have few clients sites on 3Essentials. From yesterday I try to reach thier support but all the contact means are leading to one strange place. (try http://help.3essentials.com/ or just http://www.3essentials.com/)

Does anyone know how to reach them? It looks like their domain is hijacked or something like that.

Any help here will be highly appreciated.

Yehuda


Yehuda Tiram
AtarimTR
AtarimTR
972-2-5700114   |   972-54-4525492   |    http://www.atarimtr.co.il
 
New Post
11/7/2008 12:04 PM
 

It is all working just fine for me.  I have several clients hosted there as well (not to mention myself) and all my sites are accessible.  I can also log into my account and domain management sections just fine.

EDIT: Their sales support number is: 18007062908


-- Jon Seeley
DotNetNuke Modules
Custom DotNetNuke and .NET Development
http://www.seeleyware.com
 
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11/7/2008 12:58 PM
 

Thanks.

Seems to be OK now. Here is what they explain about it:

We apologize we had a DNS issue about an hour the morning of 11/5/08. We corrected the issue within the hour, but incorrect DNS information was available on the internet during that hour, and has been cached by some ISPs, causing various issues


Yehuda Tiram
AtarimTR
AtarimTR
972-2-5700114   |   972-54-4525492   |    http://www.atarimtr.co.il
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...3Essentials - Does anyone know how to reach them?3Essentials - Does anyone know how to reach them?


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