Hi All, I do hope someone can help me. Heres what i'm trying to do: Get an Email verification on registration. Here's the problem: No Email is sent eventhough test emails works from host settings (these are probably not relayed though). I have checked the verify button. I also registered an account manualy and didn't get an email notification here either. Here's my setup: dnn 4.9.0 on .net framework 3.5 using VWD 2008 express on a laptop using outlook express with a routed wireless broadband connection to smpt.ntlworld.com in the UK. My guess is that it could be something to do with setting up my ntl account for relaying or maybe adding the port no which i've tried along with lots of other ideas but i'm now at a blind alley.  Here's the error log etc: Thank you in advance for any help and guidance. If I can't resolve this I might have to drop DNN because this is a real show stopper for my project.

AssemblyVersion: 04.09.00
PortalID: 0
PortalName: My Website
UserID: 1
UserName: host
ActiveTabID: 42
ActiveTabName: User Accounts
RawURL: /DotNetNuke Website1/Admin/UserAccounts/tabid/42/ctl/Edit/mid/354/filter/None/currentpage/1/Default.aspx
AbsoluteURL: /DotNetNuke%20Website1/Default.aspx
AbsoluteURLReferrer: http://localhost:1976/DotNetNuke%20Website1/Admin/UserAccounts/tabid/42/ctl/Edit/mid/354/filter/None/currentpage/1/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 93e4f097-4af6-4d9a-8d77-4d8a18c05950
InnerException: Mailbox unavailable. The server response was: you are not allowed to send mail to <john.ayres700@ntlworld.com>
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.DataStopCommand.CheckResponse
StackTrace:
Message: System.Net.Mail.SmtpException: Mailbox unavailable. The server response was: you are not allowed to send mail to <john.ayres700@ntlworld.com> at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, Mailformat Bodyformat, Encoding BodyEncoding, String Body, String[] Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)
Source:
Server Name: HOME-8539EE51F5

Configuration DotNetNuke Version: The DotNetNuke application version you are running 04.09.00 Check For Upgrades? Select this option if you would like the application to check if there are upgrades available. Upgrade Available? Displays an icon if a new version of the application is available   Data Provider: The provider name which is identified as the default data provider in the web.config file SqlDataProvider .NET Framework: The .NET Framework version which the application is running on - specified through IIS 2.0.50727.3053 ASP.NET Identity: The Windows user account under which the application is running. This is the account which needs to be granted folder permissions on the server. HOME-8539EE51F5\john ayres Host Name: The Host Name of the site. home-8539ee51f5 Permissions: The code access permissions available in the hosting environment. ReflectionPermission, WebPermission, AspNetHostingPermission Relative Path: The relative location of the application in relation to the root of the site. /DotNetNuke Website1 Physical Path: The physical location of the site root on the server. C:\Documents and Settings\john ayres\My Documents\Visual Studio 2008\WebSites\DotNetNuke Website1 Server Time The current date and time for the web server 1/5/2009 12:58:17 AM Web Farm Enabled? Indicates whether the site is running in a web farm configuration. This setting can be enabled in the root configuration file for your site. False GUID: The globally unique identifier which can be used to identify this application. 140411DC-5B11-4767-BDBD-32378493371B   Host Details Host Portal: Select the default portal Host Title: Enter the name of your Hosting Account Host URL: Enter the url of your Hosting Account Host Email: Enter a support email adress for your Hosting Account   Appearance Show Copyright Credits? Select this to show the DotNetNuke copyright credits Use Custom Error Messages? Select this to use Custom Error Messages Host Skin: Select the default skin to use for your sites Host  Site   Preview Host Container: Select the default container to use for your sites Host  Site   Preview Admin Skin: Select the default admin skin to use for your sites Host  Site   Preview Admin Container: Select the default admin container to use for your sites Host  Site   Preview  Upload Skin    Upload Container     Payment Settings Payment Processor: Select a Payment processor for accepting payments from Client sites  Go To Payment Processor WebSite Processor UserId: Enter your UserId for the Payment Processor Processor Password: Enter your Pasword for the Payment Processor Hosting Fee: Enter the base fee for site hosting Invalid fee, needs to be a currency value! Hosting Currency: Select the currency for your fees Hosting Space (MB): Enter the amount of file space allowed for an account Page Quota: You can specify a maximum number of pages per portal. User Quota: You can specify a maximum number of users per portal. Demo Period (Days): Enter the number of days for a demo trial account Anonymous Demo Signup? Select whether you will allow users to signup for a demo

Enter advanced settings for your Hosting Account

Authentication Settings   Type Enabled   Settings Control Src Login Control Src   DNN DesktopModules/AuthenticationServices/DNN//Settings.ascx DesktopModules/AuthenticationServices/DNN//Login.ascx LiveID DesktopModules/AuthenticationServices/LiveID/Settings.ascx DesktopModules/AuthenticationServices/LiveID/Login.ascx OpenID DesktopModules/AuthenticationServices/OpenID/Settings.ascx DesktopModules/AuthenticationServices/OpenID/Login.ascx  Install New Authentication System   Friendly Url Settings Use Friendly Urls? Check to enable search engine friendly urls.     Match Replace With     .*DesktopDefault.aspx(.*) ~/Default.aspx$1     .*EditModule.aspx(.*) ~/Default.aspx$1     .*/TabId/(\d+)(.*)/Logoff.aspx ~/Admin/Security/Logoff.aspx?tabid=$1     .*/TabId/(\d+)(.*)/rss.aspx ~/rss.aspx?TabId=$1     [^?]*/TabId/(\d+)(.*) ~/Default.aspx?TabId=$1      Add New Rule   Request Filter Settings Enable Request Filters? Check to enable request filters.   Proxy Settings Proxy Server: Enter the Proxy Server Address Proxy Port: Enter the Proxy Server Port Proxy Username: Enter the User Name for the Proxy Server Proxy Password: Enter the Password for the Proxy Server Web Request Timeout: Enter a time out value for a Web Request   SMTP Server Settings SMTP Server and port: Enter the SMTP Server Address. You can also specify an alternate port by adding a colon and the port number (e.g. smtp.googlemail.com:587). Enter the SMTP server name only to use default port number (25)   Test SMTP Authentication: Enter the SMTP Server Authentication method ( default = Anonymous ) Anonymous Basic NTLM SMTP Enable SSL: Used for SMTP services that require secure connection (usually not needed) SMTP Username: Enter the Username for the SMTP Server SMTP Password: Enter the Password for the SMTP Server

Hi Joe, thanks very much for your reply. Could you please give me some guidance as to how i would go about configuring things or which area to look in, ie should i be looking into outlook express or contacting my isp (virgin) or both. Is there any documentation I could be pointed at or has anybody had this problem before and resolved it. Thank you again.

John

Gregory,

if you do not set up your mail server properly, you cannot blame DotNetNuke for it!