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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN site is randomly crashing IE browsersDNN site is randomly crashing IE browsers
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1/13/2009 11:12 AM
 
vee van dyke

Joined: 9/2/2008
Posts: 11

 Hello all. I have a DNN site that is using verison 4.9.1. On most users (that I know of) the site functions just fine. On my computer the site functions just fine. On some browsers, clicking on links crashes IE. 

For some people, it actually brings down their entire computer. (i.e. stops responding) on others, it just crashes the browser. On some, it happens the first time you click on a link. On others, it takes a couple of clicks to get to the point where it freezes and crashes.

I don't even know where to begin troubleshooting this one. Especially since i can't recreate it. 

ANY and ALL advice is appreciated!

Thanks.

Vee
 
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1/13/2009 1:18 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

this might be caused by a JavaScript issue, either in one of the 3rd party modules or skins.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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1/13/2009 2:27 PM
 
brian

Joined: 1/22/2004
Posts: 793

Do you have .NET  Smart Navigation turned on..   check webconfig for smartnav I think ...

Turn it off..
 
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1/14/2009 4:49 PM
 
vee van dyke

Joined: 9/2/2008
Posts: 11

 No smart nav turned on.

There are no scripts in the skin. The only scripting that i know of on the home page is a scriptinjector for ShareThis! and maybe the Spreadshirt link. What would be the best way to go about troubleshooting this, since I can't recreate it on my PC?

(Any of them.)

Has anyone heard of CuteWysiwig causing this for end users?
 
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1/14/2009 6:46 PM
 
Timo Breumelhof


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www.40fingers.net
Joined: 2/9/2006
Posts: 4430

I would first ask the users for their exact environment, I have seen reports of strange problems (not related I think) in combination with certain virusscanners and mainly Zonealarm
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN site is randomly crashing IE browsersDNN site is randomly crashing IE browsers


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