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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Working site opening UnderConstruction.htm instead of Default.aspx when session expiresWorking site opening UnderConstruction.htm instead of Default.aspx when session expires
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3/23/2009 1:26 AM
 
Howard Rybko


Joined: 8/21/2003
Posts: 21

Hi

We have three separate installs of Ver 5.0.1 on our server running windows 2008 - IIS 7.

Each install works perfectly, portals added, pages created, modules installed. All working as per normal.

BUT each time you browse to a site after the IIS session timeout (20mins) has expired, the UnderConstruction.htm - This site is currently Unavailable page comes up. If you then retry the site comes up with no issues.

I am not sure if anyone has seen this behaviour before but would appreciate any assistance that would help us resolve the issue. 

Thank you

Howard Rybko

Syncrony.com

 
 
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3/23/2009 4:24 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

 I am sure, it is a timeout issue - usually caused by slow machine or database. Does your machine has enough RAM and did you clean up your database (truncate transaction log, and limit size of log tables inside)?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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3/23/2009 5:36 AM
 
Howard Rybko


Joined: 8/21/2003
Posts: 21

Thanks Leupold

I am not sure that it is a timeout. Because if it was it would normall give a timeout error page like u get from time to time on dotnetnuke.com.

The server is a 4GB RAM big banger with almost no other activity.

The problem is why should it go back to running the UnderConstruction.htm? Rather than report an error.

thanks a million for your help.

Howard
 
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3/25/2009 11:22 PM
 
Howard Rybko


Joined: 8/21/2003
Posts: 21

Hi Leupold

You were 100% right. It was a SQL connection time out!

So the lesson is that the connection string in web.config needs to include a time out setting.

Something like: Connection Timeout=120

Will give 2 mins to get hold of the SQL server before falling back to the UnderConstruction.htm page.

Your help is much appreciated.

Howard

Syncrony.com
 
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3/26/2009 6:15 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

 you should investigate, why it takes that long. maybe the transaction log needs to be truncated or some log tables are exceeding number of entries (EventLog, Sitelog, ScheduleHistory).

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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