Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Admin canAdmin can't access File Manager
Previous
 
Next
New Post
8/27/2009 9:00 PM
 

DNN Newbie here.  I'm the admin for a portal, but can't access the file manager.  

  • Under common tasks, files is grayed out.
  • Under Admin, I can see File Manager and when I click on it the screen is blank.  I can tell I'm in Admin>File Manager, but there's nothing there.
  • Next I found Extensions and it appears that File Manager 1.0.0 is noot in use.  So I edited it allowing Admin to deply module and did an "Update Desktop Module".  Generally it just flashes the screen.  However one time I got an error that said: "You are not allowed to put this module on a page in this portal"
  • Under Event Viewer, I found errors saying: Page Load Exception AssemblyVersion 5.1.1.  Here's the message:

Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Authentication.Login.get_RedirectURL() at DotNetNuke.Modules.Admin.Authentication.Login.ValidateUser(UserInfo objUser, Boolean ignoreExpiring) at DotNetNuke.Modules.Admin.Authentication.Login.UserAuthenticated(Object sender, UserAuthenticatedEventArgs e) at DotNetNuke.Modules.Admin.Authentication.Login.cmdLogin_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String EVENT_ARGUMENT) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String EVENT_ARGUMENT) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

I tried logging in as the host/superuser, to see if the superuser needs to give admin control...but I don't see anywhere to do that.

I'm wondering if purchasing a file management module would be a good idea.  I don't need much functionality.  Just a few users uploading a few pictures each.  But if it's easier to get a module working, I'm willing to do that, but have no idea what might be a good module.

Any assistance is appreciated.

Thanks,

Jane

 
New Post
8/31/2009 10:56 AM
 

Could this be a permission problem on the server?  We've confirmed that both IUSR and Network services  have permissions on the folders in the DNN and portal.

Any ideas or help would be appreciated.  I'm stuck here and just can't figure it out.

Thanks,
Jane

 

 
New Post
9/1/2009 4:57 AM
 

it sounds like a DNN configuration issue. please login as superuser ("Host"), access the page and save both, pages settings and module settings for this admin page. Now retry using admin user.

Is this a new installation or an upgrade from a previous DNN version?


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Admin canAdmin can't access File Manager


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out