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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...HELP: Site suddenly does not come up - Even worseHELP: Site suddenly does not come up - Even worse
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10/14/2009 4:41 PM
 

asphaltjesus wrote

 Will Strohl wrote

Well, the key is obviously to recreate the problem, and then check the event log and event viewer.  

 

And how, exactly, would he do that?  He can't go back in time.  Which is just one reason why dnn is so fragile.

If you're not going to be positive and helpful, please do not post to the forums.  Being negative really makes it so much more difficult for people to get and give help - which is ironically the very thing you're complaining about. 

You can indeed look at past errors in the Event Log of Windows, and the Event Viewer in DNN.  This is why they exist.

asphaltjesus wrote

 Will Strohl wrote

Those are really the only 2 places to look for errors,

 

Which makes my point about the lack of tools.  In the very complicated stack on which DNN sits, there are only 2 places to look for errors.  Two!  And those two aren't terribly verbose and/or the messages aren't well documented.

Lack of tools?  Exactly how many places should an application have to look for errors??? Honestly, I wish that there was only one, not 2.  

The messages are generally not even DNN's.  Since you're looking to blame people, you can blame Microsoft for the text in the exceptions.  Besides, the real information is in the stack trace - not in the error message itself.

Do you have a better suggestion that will help the poster of this thread?  Please post it here. 

kai wrote

Here we are. My site is back again and running with the 9 days old backup (files and db). And again, i changed nothing on my server.

And in the backup is the module i mentioned allready included. Therefore i don't think that the module is the guilty one.

So, any clues?

Were you able to duplicate the site outage on your local system?  Was it a direct duplicate of the live site (files & db)?  If not, I know it's a pain in the neck, but pull down a duplicate copy of your 9 day old back up and have that set-up on your development system.  

What version of DNN and what module/version is having this problem?

Are any of your images corrupted in any way?  I have experienced similar issues when an image was not saved correctly, but it only brought down the site when the referencing page was hit.


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
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10/17/2009 9:17 AM
 

Hi All.

I stopped searching for any reasons. As stated in another post of me (Here) i started of building a totally new site parallel to my old one.
The only question here is, why 5.1.x. cannot run with another port then 80?

But to answer some questions: no, i wasn't able to reproduce. No, all pics are fine, yes, the backup is a 100% copy of all (!) files and the DB. Version was 4.9.5

However, thanks for all of your effort, but i decided to build it again. Maybe one reason is, that i started with 4.3.something and made one upgrade after another, installed modules, deinstalled other modules....maybe this makes it unstable as well....

Kai

 
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