Can't get DNN Community version 5.2.1 to install

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Can't get DNN Community version 5.2.1 to install

1/11/2010 6:23 PM

Linda Dinkel

www.dink-a-do.net
Joined: 9/5/2005

Posts: 14

Can't get DNN Community version 5.2.1 to install

I have been trying to install DNN since mid Dec. I contacted technical support at my hosting provider and they have been working on it since Dec.25. They are unable to get it installed either and recommended I contact DNN for assistance.

I did post to a forum around Dec 26 and the errors indicated a server error.

What I have done today.

Deleted all DNN files on the server and my computer

Deleted the database and user

Created a new database and new user

Downloaded a new copy of DNN Community version 5.2.1

Unzipped the files

Configured the web.conf

Uploaded all the new files to my root directory

Typed in the url http://dinkiedo.com

The installation wizard appeared I checked normal install

As each screen appeared I tested and each one was successful.

When I clicked on Next to start the install I got error messages.

I have tried several times and each time I get errors.
The last time I tried "server took too long to load"

I am including the information for the first four(4) tries.

First attempt

Test Database Connection

Connection Success

Failure installing Database Scripts

Installing Database - Version 05.00.00...FAILURE 400 - Generic failure

Second attempt

Run Database Installation Scripts

The installation of the database scripts should have started when this page loaded. The Next button will be disabled until the Installation of the Scripts is complete.

Failure installing Database Scripts

Installing Database - Version 05.00.00...FAILURE 400 - A connection was successfully established with the server, but then an error occurred during the login process. (provider: TCP Provider, error: 0 - The specified network name is no longer available.)

Third attempt

Installing database scripts

Installing Database - Version 05.00.00...Success

undefined...Success

undefined...FAILURE null – null

Fourth Attempt

Run Database Installation Scripts

The installation of the database scripts should have started when this page loaded. The Next button will be disabled until the Installation of the Scripts is complete.

Failure installing Database Scripts

Installing Database - Version 05.00.00...Success

undefined...Success

undefined...FAILURE null - null

Now I get this after I ran the connection test and it return successful.

Connection Error(s):
Index #: 0
Source: .Net SqlClient Data Provider
Class: 20
Number: 64
Message: A connection was successfully established with the server, but then an error occurred during the login process. (provider: TCP Provider, error: 0 - The specified network name is no longer available.)

Can some one please help me. I am new to DNN and this is my first install. I know I should not be having all these problems.

dink

1/11/2010 11:23 PM

Bruce Chapman

www.dnnsoftware.com
Joined: 12/7/2005

Posts: 792

Re: Can't get DNN Community version 5.2.1 to install

I had this same problem.

There's a couple of things, but the main one is that the changes for the DNN 05.02.01.SqlDataProvider file (in the \Providers\Data\SqlDataProvider\ path) has a bug in it. This is well reported across this forum, but the change is this (open the file in notepad):

/* Set DataType List to be a SystemList */
/****************************************/

UPDATE Lists SET SystemList = 'True' WHERE ListName = 'DataType'

Change the above line to read like this:

/* Set DataType List to be a SystemList */
/****************************************/

UPDATE {databaseOwner}{objectQualifier}Lists SET SystemList = 'True' WHERE ListName = 'DataType'

This will sort out the database error which causes the problem in the first place.

Because of new anti-hacking measures built into the code, you can't start an install again once it has failed. So I recommend deleting the failed install altogether and starting again from scratch. I found this was problematic as well, so I'll give you the same advice I read elsewhere in this forum, which is:

1) start with a new 5.1.4 install (you can still download the old installs )

2) when that is installed OK, extract the 5.2.1 upgrade package over the top

3) make the change to the sql data provider file, as specified above

4) go to yoursite.com/install/install.aspx?mode=upgrade to upgrade to 5.2.1

This worked for me first time.

I believe a 5.2.2 with fixes is in the works, it's up to you whether to go ahead with 5.2.1 or just wait.

1/13/2010 2:02 PM

Linda Dinkel

www.dink-a-do.net
Joined: 9/5/2005

Posts: 14

Re: Can't get DNN Community version 5.2.1 to install

Thanks Bruce,

I still have errors

I deleted all the 5.02.1 DNN files on the server and my computer, deleted the database and created a new one. Downloaded 5.01.04 unzipped it made corrections in the web.conf and uploaded to the server.

Current Assembly Version: 05.01.04

Current Database Version: 05.00.01

Upgrade Status Report

00:00:00.031 - Upgrading to Version: 05.01.04

00:00:02.328 - Executing Script: 05.01.00.SqlDataProvider

Error! (see 05.01.00.log for more information)

00:00:27.062 - Executing Script: 05.01.01.SqlDataProvider

Success

00:00:30.859 - Executing Script: 05.01.02.SqlDataProvider

Success

00:00:32.093 - Executing Script: 05.01.03.SqlDataProvider

Success

00:00:34.484 - Executing Script: 05.01.04.SqlDataProvider

Success

00:00:40.843 - Executing Application Upgrades: 05.01.00

Success

00:00:49.999 - Executing Application Upgrades: 05.01.01

Success

00:00:49.999 - Executing Application Upgrades: 05.01.02

Success

00:00:49.999 - Executing Application Upgrades: 05.01.03

Success

00:00:51.093 - Executing Application Upgrades: 05.01.04

Success

00:00:51.093 - Cleaning Up Files: 05.01.00

Success

00:00:51.218 - Cleaning Up Files: 05.01.01

Success

00:00:51.218 - Cleaning Up Files: 05.01.02

Success

00:00:51.218 - Cleaning Up Files: 05.01.03

Success

00:00:51.218 - Cleaning Up Files: 05.01.04

Success

00:00:51.218 - Updating Config Files: 05.01.00

Success

00:00:51.234 - Updating Config Files: 05.01.01

Success

00:00:51.234 - Updating Config Files: 05.01.02

Success

00:00:51.234 - Updating Config Files: 05.01.03

Success

00:00:51.234 - Updating Config Files: 05.01.04

Success

00:00:51.234 - Performing General Upgrades

00:00:51.874 - Installing Optional Modules:

00:00:52.046 - Installing Package File HTML_Community_05.01.04_Install:

Success

00:01:09.499 - Installing Optional Skins:

00:01:09.499 - Installing Package File DNN-MinimalExtropySkin_01.00.04_Install:

Success

00:01:12.827 - Installing Optional Containers:

00:01:12.827 - Installing Package File DNN-MinimalExtropyContainer_01.00.04_Install:

Success

00:01:13.952 - Installing Optional Languages:

00:01:13.952 - Installing Optional Providers:

00:01:13.968 - Installing Package File AspNetMembershipProvider_05.01.03_Install:

Success

00:01:14.671 - Installing Package File CorePermissionProvider_05.01.01_Install:

Success

00:01:14.843 - Installing Package File DatabaseLoggingProvider_05.01.01_Install:

Success

00:01:14.999 - Installing Package File DNNMembershipProvider_05.01.03_Install:

Success

00:01:15.202 - Installing Package File DNNMenuNavigationProvider_05.01.00_Install:

Success

00:01:15.687 - Installing Package File DNNTreeNavigationProvider_05.01.00_Install:

Success

00:01:15.858 - Installing Package File FckHtmlEditorProvider_02.00.04_Install:

Success

00:01:41.639 - Installing Package File FileBasedCachingProvider_05.01.03_Install:

Success

00:01:42.186 - Installing Package File SchedulingProvider_05.01.00_Install:

Success

00:01:42.546 - Installing Package File SearchIndexProvider_05.01.00_Install:

Success

00:01:43.546 - Installing Package File SearchProvider_05.01.01_Install:

Success

00:01:43.858 - Installing Package File SolpartMenuNavigationProvider_05.01.00_Install:

Success

00:01:44.358 - Installing Optional AuthSystems:

00:01:44.530 - Installing Package File LiveID_01.00.01_Install:

Success

00:01:45.077 - Installing Package File OpenID_02.00.00_Install:

Success

00:01:45.452 - Installing Optional Packages:

Upgrade Complete

Click Here To Access Your Portal

After click here I get this.

DotNetNuke Error

Domain Name Windows Server 2003 Does Not Exist In The Database

DotNetNuke supports multiple portals from a single database/codebase. It accomplishes this by converting the URL of the client browser Request to a valid PortalID in the Portals database table. The following steps describe the process:

Web Server Processing
- When a web server receives a Request from a client browser, it compares the file name extension on the target URL resource to its Application Extension Mappings defined in IIS.
- Based on the corresponding match, IIS then sends the Request to the defined Executable Path ( aspnet_asapi.dll in the case of ASP.NET Requests ).
- The aspnet_isapi.dll engine processes the Request in an ordered series of events beginning with Application_BeginRequest.
HttpModule.URLRewrite OnBeginRequest ( UrlRewriteModule.vb )
- The Request URL is parsed based on the "/" character
- A Domain Name is constructed using each of the relevant parsed URL segments.
  
  Examples:
  
  URL: http://www.domain.com/default.aspx = Domain Name: www.domain.com
  URL: http://209.75.24.131/default.aspx = Domain Name: 209.75.24.131
  URL: http://localhost/DotNetNuke/default.aspx = Domain Name: localhost/DotNetNuke
  URL: http://www.domain.com/virtualdirectory/default.aspx = Domain Name: www.domain.com/virtualdirectory
  URL: http://www.domain.com/directory/default.aspx = Domain Name: www.domain.com/directory
- Using the Domain Name, the application queries the database ( Portals table - PortalAlias field ) to locate a matching record.
  
  Note: If there are multiple URLs which correspond to the same portal then the PortalAlias field must contain each valid Domain Name in a comma seperated list.
  
  Example:
  
  URL: http://localhost/DotNetNuke/default.aspx
  URL: http://MACHINENAME/DotNetNuke/default.aspx
  URL: http://209.32.134.65/DotNetNuke/default.aspx
  PortalAlias: localhost/DotNetNuke,MACHINENAME/DotNetNuke,209.32.134.65/DotNetNuke
  
  Note: If you are installing the application to a remote server you must modify the PortalAlias field value for the default record in the Portals table according to the rules defined above.
- Return to Site

1/14/2010 1:15 AM

Bruce Chapman

www.dnnsoftware.com
Joined: 12/7/2005

Posts: 792

Re: Can't get DNN Community version 5.2.1 to install

Linda : noticed this part of your post: "Downloaded 5.01.04 unzipped it made corrections in the web.conf and uploaded to the server."

No need to make corrections to the web.config if running a clean install. It takes you through the install wizard which will allow you to setup your db etc as you would like. If doing a clean install, I always run the wizard - it's easier and faster to do it this way.

You will need to check your 05.01.00.log file to see what it says. I suspect you have an error with your portal alias table - thus no portal was created during your install, and that's why you get the 404 message shown. Check to see if there is anythign in the portals and portalAlias table. If not, that's your problem. Seeing as it's a new install, I would just try again (yes, I know, a pain). But just extract the install package into the site directory, browse to the site, and use the wizard. This always works for me (except with 5.2.1, but here we're talking 5.1.4)

I suspect you're almost there, so good luck and stick with it.

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Current Assembly Version: 05.01.04

Current Database Version: 05.00.01

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Upgrade Complete

Click Here To Access Your Portal

DotNetNuke Error

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