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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cache error - Files cannot be deletedCache error - Files cannot be deleted
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1/28/2010 12:48 PM
 
Ferd Biffle

Joined: 8/21/2003
Posts: 11

I have just migrated a DNN 5 site from my Dev Server to a Shared Server at CrystalTech. The site is being serverd in Full-Trust, and I walked through the permissions with the tech who helped with the migration. The problem is that whenever I try to save changes to any of the Text/HTML modules I get the following error:

Error Error: is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Deleted 0 files, however, some files are locked. Could not delete the following files: D:\inetpub\theparkpeople\Portals\_default\Cache\Modules\80\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;D:\inetpub\theparkpeople\Portals\_default\Cache\Modules\80\ACABA51644A302FBB325E30E7931BAF8.data.resources; ---> System.IO.IOException: Deleted 0 files, however, some files are locked. Could not delete the following files: D:\inetpub\theparkpeople\Portals\_default\Cache\Modules\80\ACABA51644A302FBB325E30E7931BAF8.attrib.resources;D:\inetpub\theparkpeople\Portals\_default\Cache\Modules\80\ACABA51644A302FBB325E30E7931BAF8.data.resources; at DotNetNuke.Services.ModuleCache.FileProvider.Remove(Int32 tabModuleId) at DotNetNuke.Entities.Modules.ModuleController.SynchronizeModule(Int32 moduleID) at DotNetNuke.Modules.Html.HtmlTextController.UpdateHtmlText(HtmlTextInfo objHtmlText, Int32 MaximumVersionHistory) at DotNetNuke.Modules.Html.EditHtml.cmdSave_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---

Is this a permissions issue or is something else going on?
 
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1/28/2010 2:16 PM
 
Ferd Biffle

Joined: 8/21/2003
Posts: 11

Update:

I worked with the CrystalTech support crew to check the permissions. They modified the NETWORK SERVICE account permissions to Modify/ReadExecute/Read/Write for the entire site folders/files including the Root folder. However, I am still getting the errors including when I try to Restart the Application through the Host Settings:

Error A critical error has occurred.
Access to the path 'D:\inetpub\theparkpeople\web.config' is denied.

Additionally, I get an error when I try to add a product (including the image and thumbnail) to the Store module we are using:

Error A critical error has occurred.
Access to the path 'D:\inetpub\theparkpeople\DesktopModules\BuyNow\Images\FulfordMap.jpg' is denied.

All of these errors convince me that there is a permissions issue, but given that the permissions were set I don't understand what is causing them...
 
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1/28/2010 2:53 PM
 
Mitchel Sellers


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www.mitchelsellers.com
Joined: 1/24/2007
Posts: 7846

That can happen if files are in-use, they shouldn't be, but I have seen it happen.

You might validate that the ASP.NET account has full permissions to the DNN installation though to be on the safe side.

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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1/28/2010 4:12 PM
 
Ferd Biffle

Joined: 8/21/2003
Posts: 11

Resolved:

The Web Control Console for CrystalTech was erroneously reporting the ASPNET user file permissions. I had their Support staff check to be sure, and they found that the user had only read permissions.

Thanks for the response, Mitch!
 
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