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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Urgent : None of my portals are workingUrgent : None of my portals are working
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2/12/2010 6:21 PM
 

Thanks a lot for your reply

I sent your message to godaddy , waiting for there reply.but when i contacted them from 5 hours they sent me this message

Upon review of your account I show that the issue is with the custom web.config file. We have disabled this file and the site was able to resolve to the correct file. You will need to review and correct your script in order to resolve the issue. We are unable to assist with or troubleshoot any custom scripting. For scripting assistance you will need to refer to your preferred search engine or forum. I apologize for any inconvenience this may cause.

 
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2/12/2010 6:38 PM
 
hm, if they disable your web.config, your portal is unable to work. please ask them to provide you with error details.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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2/13/2010 1:32 AM
 

godaddy sent me this message again is there any script i have to check, it goes down when they changed the server ip is there a script i have to change for the server ip????

Upon further review of your issue with a member of our advanced hosting team, it appears that the issue you are receiving is related to the scripting of your files. When your .net configuration files are disabled, the page will load properly. We recommend reviewing your .net application and scripts.

 
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2/13/2010 4:01 AM
 

Godaddy sent me back this message

We only disabled the web.config as a test to see if that was the reason for the error. As we have found that the website was accessible once it was disabled, you will need to determine what is causing this issue within the web.config file as we are unable to assist with customer coding. You may wish to consult your favorite search engine or help forum for further information.

 
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2/13/2010 7:38 AM
 
Same issue I have with those servers on GoDaddy. What I think really happened that fixed your website is disabling the web.conf and then re-enabling it, which just caused your web application to reset itself, which cleared everything in the cache. The same thing happens to my websites on GoDaddy's new servers, only I have been re-copying a dll back into the bin folder to force the website to restart. I have to do that one or two times a day every day because it will stop functioning.

I'm curious if this website was installed from a clean 5.x.x version of DNN? All my upgraded websites, even on the new GoDaddy sites do not have this problem, only 2 of my websites that were both installed from scratch with version 5.2.2.
 
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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Urgent : None of my portals are workingUrgent : None of my portals are working


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