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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Error installing Telerik Editor when doing upgrade to 5.4.2Error installing Telerik Editor when doing upgrade to 5.4.2
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5/20/2010 9:41 AM
 
Fanny Lie

Joined: 4/16/2003
Posts: 45
Hi,

I just upgraded from 5.3.1 to 5.4.2. There was error on Telerik Editor Install. So , I tried to reinstall it manually. But I got this error. Can anybody help on this? thanks

Install Package:: TelerikEditorProvider
Info:: Starting Installation
Info:: Starting Installation - DotNetNuke.TelerikEditorProvider
Info:: Starting Installation - Provider
Info:: Component installed successfully - Provider
Info:: Starting Installation - Assembly
Info:: Assembly registered - bin\DotNetNuke.HtmlEditor.TelerikEditorProvider.dll
Info:: Creating backup of previous version - bin\DotNetNuke.HtmlEditor.TelerikEditorProvider.dll
Info:: Created - bin\DotNetNuke.HtmlEditor.TelerikEditorProvider.dll
Info:: Component installed successfully - Assembly
Info:: Starting Installation - File
Info:: Creating backup of previous version - EditorOverride.css
Info:: Created - EditorOverride.css
Info:: Creating backup of previous version - license.txt
Info:: Created - license.txt
Info:: Creating backup of previous version - releaseNotes.txt
Info:: Created - releaseNotes.txt
Info:: Creating backup of previous version - Telerik.Web.UI.DialogHandler.aspx
Info:: Created - Telerik.Web.UI.DialogHandler.aspx
Info:: Creating backup of previous version - Telerik.Web.UI.SpellCheckHandler.ashx
Info:: Created - Telerik.Web.UI.SpellCheckHandler.ashx
Info:: Component installed successfully - File
Info:: Starting Installation - File
Info:: Creating backup of previous version - FileManager.resx
Info:: Created - FileManager.resx
Info:: Creating backup of previous version - RadEditor.Dialogs.resx
Info:: Created - RadEditor.Dialogs.resx
Info:: Creating backup of previous version - RadEditor.Main.resx
Info:: Created - RadEditor.Main.resx
Info:: Creating backup of previous version - RadEditor.Modules.resx
Info:: Created - RadEditor.Modules.resx
Info:: Creating backup of previous version - RadEditor.Tools.resx
Info:: Created - RadEditor.Tools.resx
Info:: Creating backup of previous version - RadListBox.resx
Info:: Created - RadListBox.resx
Info:: Creating backup of previous version - RadProgressArea.resx
Info:: Created - RadProgressArea.resx
Info:: Creating backup of previous version - RadScheduler.Main.resx
Info:: Created - RadScheduler.Main.resx
Info:: Creating backup of previous version - RadSpell.Dialog.resx
Info:: Created - RadSpell.Dialog.resx
Info:: Creating backup of previous version - RadUpload.resx
Info:: Created - RadUpload.resx
Info:: Component installed successfully - File
Info:: Starting Installation - File
Info:: Creating backup of previous version - ConfigDefault.xml
Info:: Created - ConfigDefault.xml
Info:: Creating backup of previous version - ConfigDocumented.xml
Info:: Created - ConfigDocumented.xml
Info:: Creating backup of previous version - ToolsDefault.xml
Info:: Created - ToolsDefault.xml
Info:: Creating backup of previous version - ToolsMinimal.xml
Info:: Created - ToolsMinimal.xml
Info:: Component installed successfully - File
Info:: Starting Installation - File
Info:: Creating backup of previous version - SaveTemplate.resx
Info:: Created - SaveTemplate.resx
Info:: Component installed successfully - File
Info:: Starting Installation - File
Info:: Creating backup of previous version - About.ascx
Info:: Created - About.ascx
Info:: Creating backup of previous version - AccessibleTable.ascx
Info:: Created - AccessibleTable.ascx
Info:: Creating backup of previous version - CellProperties.ascx
Info:: Created - CellProperties.ascx
Info:: Creating backup of previous version - DocumentManager.ascx
Info:: Created - DocumentManager.ascx
Info:: Creating backup of previous version - FileBrowser.ascx
Info:: Created - FileBrowser.ascx
Info:: Creating backup of previous version - FindAndReplace.ascx
Info:: Created - FindAndReplace.ascx
Info:: Creating backup of previous version - FlashManager.ascx
Info:: Created - FlashManager.ascx
Info:: Creating backup of previous version - FormatCodeBlock.ascx
Info:: Created - FormatCodeBlock.ascx
Info:: Creating backup of previous version - Help.ascx
Info:: Created - Help.ascx
Info:: Creating backup of previous version - ImageEditor.ascx
Info:: Created - ImageEditor.ascx
Info:: Creating backup of previous version - ImageManager.ascx
Info:: Created - ImageManager.ascx
Info:: Creating backup of previous version - ImageMap.ascx
Info:: Created - ImageMap.ascx
Info:: Creating backup of previous version - LinkManager.ascx
Info:: Created - LinkManager.ascx
Info:: Creating backup of previous version - MediaManager.ascx
Info:: Created - MediaManager.ascx
Info:: Creating backup of previous version - MozillaPasteHtmlDialog.ascx
Info:: Created - MozillaPasteHtmlDialog.ascx
Info:: Creating backup of previous version - MozillaPasteTextDialog.ascx
Info:: Created - MozillaPasteTextDialog.ascx
Info:: Creating backup of previous version - PageProperties.ascx
Info:: Created - PageProperties.ascx
Info:: Creating backup of previous version - RenderTemplate.aspx
Info:: Created - RenderTemplate.aspx
Info:: Creating backup of previous version - SaveTemplate.aspx
Info:: Created - SaveTemplate.aspx
Info:: Creating backup of previous version - SetImageProperties.ascx
Info:: Created - SetImageProperties.ascx
Info:: Creating backup of previous version - SilverlightManager.ascx
Info:: Created - SilverlightManager.ascx
Info:: Creating backup of previous version - StyleBuilder.ascx
Info:: Created - StyleBuilder.ascx
Info:: Creating backup of previous version - TableBorder.ascx
Info:: Created - TableBorder.ascx
Info:: Creating backup of previous version - TableDesign.ascx
Info:: Created - TableDesign.ascx
Info:: Creating backup of previous version - TableProperties.ascx
Info:: Created - TableProperties.ascx
Info:: Creating backup of previous version - TableWizard.ascx
Info:: Created - TableWizard.ascx
Info:: Creating backup of previous version - TemplateManager.ascx
Info:: Created - TemplateManager.ascx
Info:: Creating backup of previous version - TrackChangesDialog.ascx
Info:: Created - TrackChangesDialog.ascx
Info:: Creating backup of previous version - XhtmlValidator.ascx
Info:: Created - XhtmlValidator.ascx
Info:: Component installed successfully - File
Info:: Starting Installation - File
Info:: Creating backup of previous version - SaveTemplate.gif
Info:: Created - SaveTemplate.gif
Info:: Component installed successfully - File
Info:: Starting Installation - File
Info:: Creating backup of previous version - RegisterDialogs.js
Info:: Created - RegisterDialogs.js
Info:: Component installed successfully - File
Info:: Starting Installation - Config
Info:: Creating backup of previous version - web.config
Info:: Exception - Object reference not set to an instance of an object.
Info:: Installation Failed - Config
Info:: Rolling back component install - Provider
Info:: Component rolled back successfully - Provider
Info:: Rolling back component install - Assembly
Info:: Restored backup of previous version - bin\DotNetNuke.HtmlEditor.TelerikEditorProvider.dll
Info:: Component rolled back successfully - Assembly
Info:: Rolling back component install - File
Info:: Restored backup of previous version - EditorOverride.css
Info:: Restored backup of previous version - license.txt
Info:: Restored backup of previous version - releaseNotes.txt
Info:: Restored backup of previous version - Telerik.Web.UI.DialogHandler.aspx
Info:: Restored backup of previous version - Telerik.Web.UI.SpellCheckHandler.ashx
Info:: Component rolled back successfully - File
Info:: Rolling back component install - File
Info:: Restored backup of previous version - FileManager.resx
Info:: Restored backup of previous version - RadEditor.Dialogs.resx
Info:: Restored backup of previous version - RadEditor.Main.resx
Info:: Restored backup of previous version - RadEditor.Modules.resx
Info:: Restored backup of previous version - RadEditor.Tools.resx
Info:: Restored backup of previous version - RadListBox.resx
Info:: Restored backup of previous version - RadProgressArea.resx
Info:: Restored backup of previous version - RadScheduler.Main.resx
Info:: Restored backup of previous version - RadSpell.Dialog.resx
Info:: Restored backup of previous version - RadUpload.resx
Info:: Component rolled back successfully - File
Info:: Rolling back component install - File
Info:: Restored backup of previous version - ConfigDefault.xml
Info:: Restored backup of previous version - ConfigDocumented.xml
Info:: Restored backup of previous version - ToolsDefault.xml
Info:: Restored backup of previous version - ToolsMinimal.xml
Info:: Component rolled back successfully - File
Info:: Rolling back component install - File
Info:: Restored backup of previous version - SaveTemplate.resx
Info:: Component rolled back successfully - File
Info:: Rolling back component install - File
Info:: Restored backup of previous version - About.ascx
Info:: Restored backup of previous version - AccessibleTable.ascx
Info:: Restored backup of previous version - CellProperties.ascx
Info:: Restored backup of previous version - DocumentManager.ascx
Info:: Restored backup of previous version - FileBrowser.ascx
Info:: Restored backup of previous version - FindAndReplace.ascx
Info:: Restored backup of previous version - FlashManager.ascx
Info:: Restored backup of previous version - FormatCodeBlock.ascx
Info:: Restored backup of previous version - Help.ascx
Info:: Restored backup of previous version - ImageEditor.ascx
Info:: Restored backup of previous version - ImageManager.ascx
Info:: Restored backup of previous version - ImageMap.ascx
Info:: Restored backup of previous version - LinkManager.ascx
Info:: Restored backup of previous version - MediaManager.ascx
Info:: Restored backup of previous version - MozillaPasteHtmlDialog.ascx
Info:: Restored backup of previous version - MozillaPasteTextDialog.ascx
Info:: Restored backup of previous version - PageProperties.ascx
Info:: Restored backup of previous version - RenderTemplate.aspx
Info:: Restored backup of previous version - SaveTemplate.aspx
Info:: Restored backup of previous version - SetImageProperties.ascx
Info:: Restored backup of previous version - SilverlightManager.ascx
Info:: Restored backup of previous version - StyleBuilder.ascx
Info:: Restored backup of previous version - TableBorder.ascx
Info:: Restored backup of previous version - TableDesign.ascx
Info:: Restored backup of previous version - TableProperties.ascx
Info:: Restored backup of previous version - TableWizard.ascx
Info:: Restored backup of previous version - TemplateManager.ascx
Info:: Restored backup of previous version - TrackChangesDialog.ascx
Info:: Restored backup of previous version - XhtmlValidator.ascx
Info:: Component rolled back successfully - File
Info:: Rolling back component install - File
Info:: Restored backup of previous version - SaveTemplate.gif
Info:: Component rolled back successfully - File
Info:: Rolling back component install - File
Info:: Restored backup of previous version - RegisterDialogs.js
Info:: Component rolled back successfully - File
Info:: Installation Failed - DotNetNuke.TelerikEditorProvider
Info:: Deleted temporary install folder
Info:: Installation Failed
 
New Post
5/20/2010 9:56 AM
 
Fanny Lie

Joined: 4/16/2003
Posts: 45
The same error occurred on core site map provider as shown below:

Error loading files from temporary folder - see below
StartJob Starting Installation
Info Starting Installation - DotNetNuke.CoreSitemapProvider
Info Starting Installation - Assembly
Info Assembly registered - bin\Providers\DotNetNuke.SitemapProviders.CoreSitemapProvider.dll
Info Creating backup of previous version - bin\Providers\DotNetNuke.SitemapProviders.CoreSitemapProvider.dll
Info Created - bin\Providers\DotNetNuke.SitemapProviders.CoreSitemapProvider.dll
Info Component installed successfully - Assembly
Info Starting Installation - File
Info Creating backup of previous version - license.txt
Info Created - license.txt
Info Component installed successfully - File
Info Starting Installation - Config
Info Creating backup of previous version - web.config
Failure Exception - Object reference not set to an instance of an object.
Failure Installation Failed - Config
Info Rolling back component install - Assembly
Info Restored backup of previous version - bin\Providers\DotNetNuke.SitemapProviders.CoreSitemapProvider.dll
Info Component rolled back successfully - Assembly
Info Rolling back component install - File
Info Restored backup of previous version - license.txt
Info Component rolled back successfully - File
Info Installation Failed - DotNetNuke.CoreSitemapProvider
Info Deleted temporary install folder
EndJob Installation Failed
 
New Post
5/20/2010 11:08 AM
 
Sandro De Matteis


www.sandrodematteis.com
Joined: 12/30/2005
Posts: 190
Try to use the 5.4.2 web.config version and reinstall the modules.
(backup your web.config file, rename release.config in web.config, change connection parameters and MACHINE KEY (or you will not login)).

Best Regards, Sandro
Sandro De Matteis Microsoft IT Pro: Enterprise Admin, Enterprise Messaging Admin Technology Specialist: Microsoft Virtualization Dnn portals: http://www.dbdog.it , http://www.royalcrestgoldn.it, http://www.retrieversclub.it
 
New Post
5/20/2010 11:59 AM
 
Fanny Lie

Joined: 4/16/2003
Posts: 45
It didn't work. Under construction page appeared. Any ideas?
 
New Post
5/20/2010 2:51 PM
 
Sandro De Matteis


www.sandrodematteis.com
Joined: 12/30/2005
Posts: 190
Try to add manually a row in table "Version"
Regards, Sandro
Sandro De Matteis Microsoft IT Pro: Enterprise Admin, Enterprise Messaging Admin Technology Specialist: Microsoft Virtualization Dnn portals: http://www.dbdog.it , http://www.royalcrestgoldn.it, http://www.retrieversclub.it
 
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