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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN Error Please HELP!DNN Error Please HELP!
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5/22/2010 12:33 AM
 

All,

 

I am the President of a non-profit organization & 2 years ago we started using a DNN for our web site. Everything has been great & the platform really works well for us.

 

Here is the issue:

 

Today our site went down with the following error:

Unhandled Error

Error Details

File Error:   Could not allocate space for object 'dbo.EventLog'.'IX_EventLog' in database 'gaaspo' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

 

I am very computer literate & understand that I need to clear out a database somewhere on the server but I:

#1 Dont know what file to look for.

#2 Dont know what program I need to clear out the database file.

 

If anyone can be of assistance I would greatly appreciate it. Our association serves over 3000 families in our community & they cannot get the information they need.

 

Like I said I am very computer literate so if you tell me how to do the job & what program I need to do it, I should be good to go.

 

Thank you so much in advance,

 

Lou

 
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5/22/2010 3:52 AM
 
it looks like your database filled up. You need assistance of someone familiar with SQL Server Management Studio or the database management tool provided in your hosting panel. You should truncate the database transaction log and the following tables: EventLog, ScheduleHistory and SiteLog, maybe also all search tables and rebuild search index.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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