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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Some users not able to loginSome users not able to login
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9/2/2010 9:01 AM
 
Hello,

Shot in the dark here...running 5.4.4 and I have a growing list of users this morning that cant login. Portal claiming that 'Login Failed. Please remember that passwords are case sensitive'. However, i know the credentials are correct and its only happening on a very small minority of members. Others work just fine.

Nothing notable in the event log.

I have checked authorized, locked out flags...seem ok.

Anyone seen anything like this or have any suggestions?
 
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9/2/2010 10:49 AM
 

When this happens to my users I ask them to clean the browser cache and cookies. It almost always the issue.


Yehuda Tiram
AtarimTR
AtarimTR
972-2-5700114   |   972-54-4525492   |    http://www.atarimtr.co.il
 
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9/2/2010 10:55 AM
 
Thanks Yehuda - I had thought that at first as well but I don't think thats it because I cant even log on as them from my machine after clearing up the cache, etc...its really odd. Any other ideas?
 
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9/2/2010 11:08 AM
 
what happens, after you reset the password, does it persist?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/2/2010 11:17 AM
 
Right, if I reset the password, unauth/auth user....nothing. Craziest DNN thing I have seen in a while.
 
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