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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Upgraded 4.9 to 5.5 Module load exception under Host/Portals TabUpgraded 4.9 to 5.5 Module load exception under Host/Portals Tab
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9/7/2010 10:23 AM
 
Terence Maney


www.tmmworld.net
Joined: 8/2/2003
Posts: 170
Hello,
I just upgraded from 4.9.5 to 5.5.   There were no errors during the upgrade, and all seems to be fine except that I am getting a module load exception when I go to the Host / Portals Tab.    The portals list is displayed fine, but there is an error below that I am guessing is due to something left behind from the old version?

Error: Export Template is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: The file '/Admin/Portal/Template.ascx' does not exist. ---> System.Web.HttpException: The file '/Admin/Portal/Template.ascx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)....

Any suggestions?
Thank you,
Terence
 
Here is the event viewer...

ModuleId: 334
ModuleDefId: 82
FriendlyName: Export Template
ModuleControlSource: Admin/Portal/Template.ascx
AssemblyVersion: 5.5.0
PortalID: 0
PortalName: TMM
UserID: 1
UserName: host
ActiveTabID: 17
ActiveTabName: Portals
RawURL: /Host/Portals/tabid/17/portalid/0/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 84080e0f-4cf0-47b9-9ac7-4c492b1489dc
InnerException: The file '/Admin/Portal/Template.ascx' does not exist.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.UI.Util.CheckVirtualFileExists
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: The file '/Admin/Portal/Template.ascx' does not exist. ---> System.Web.HttpException: The file '/Admin/Portal/Template.ascx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---
Source:
Server Name: TMM882
Terence
TMMworld Dot Net Services
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9/7/2010 10:37 AM
 
Terence Maney


www.tmmworld.net
Joined: 8/2/2003
Posts: 170
Addition....
It looks like it is a "Template" module at the bottom of the page.    This is not on other sites I have, so now I am wondering if this is from way back, possibly a DNN3 or older leftover.  I think I can just delete it, but thought I best check with the experts not knowing what this is. 
Terence
TMMworld Dot Net Services
View Terence Maney's profile on LinkedIn
 
New Post
9/9/2010 3:53 PM
 
Laverne Douglas

Joined: 1/5/2005
Posts: 35
This file has been relocated to: /desktopmodules/admin/portals/template.ascx, so I am thinking a refence was not updated in yours and my upgrade, since it appears that no-one else is having this problem.
Thanx

L Douglas
 
New Post
9/15/2010 10:37 AM
 
virtual office


Joined: 9/9/2010
Posts: 14
Why assume that not anyone else has the problem? I am having exactly the same propblem. I did a DNN4.9.5 upgrade to DNN 5.5 and portals tab doens'twork properly:

DotNetNuke.Services.Exceptions.ModuleLoadException: The file '/Admin/Portal/Template.ascx' does not exist. ---> System.Web.HttpException: The file '/Admin/Portal/Template.ascx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---
# Virtual Office #
 
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9/15/2010 11:54 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
AFAIR there is a kown issue in Upgrade package, you may obtain proper file from install package instead.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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