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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Paid Tech Support Paid Tech Support
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11/1/2010 8:57 AM
 
Salvatore Vigliotti


www.salsclub.com
Joined: 3/31/2008
Posts: 95
Will DNN ever supply a subscription Tech Support. I am wondering if this will every happen. I think I can speak for many saying that a lot of us would subscribe to the service.

Thanks Sal
 
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11/1/2010 11:03 AM
 
Matthias Schlomann


Joined: 8/10/2003
Posts: 3594
According to the payed support it is included on the payed editions like the professional, elite edition of DotNetNuke.  Regarding to the community version I think there are a lot of DNN professionals on all countries they want give you support too.  Otherwiese I would contact the DotNetNuke Corp. directly.
Regards
Matthias
DNN MVP
www.aarsys.de
Metro7 Skin
ShoutCastStats Module for DNN
 
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11/2/2010 6:55 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Just adding to Matthias, that DotNetNuke Professional Edition includes email support and additional modules (OpenSearch, OpenDocument, ...) for 2,490 USD per year and Enterprise Edition adds on top Content Staging feature. Phone support is available additionally, covering product related questions. If you need support for your use case, there are a number of integrators, who may provide you with a customized solution based on DNN and proper support as well.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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6/18/2011 10:41 PM
 
Salvatore Vigliotti


www.salsclub.com
Joined: 3/31/2008
Posts: 95
Forgive me for not explaining I meant a small business user addition. Many upstarts cannot afford those prices. Especially now in the world many live in. What I meant was a per incident thing. I have seen a few people starting to do this on Snowcoverd.com for upgrades but none for basic support questions. There may be a avenue for revenue there. Not sure!
 
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6/19/2011 11:29 AM
 
Mark Small


www.smallinternetsolutions.com
Joined: 2/16/2009
Posts: 117
Have you talked to your Host?  I know many Hosting companies (I know I do) give support for many things they host.  My company gives like a flat fee that includes hosting, and support for DNN sites.
http://shop.smallinternetsolutions.com
UNLIMITED HOSTING for less...
Windows Hosting Starting at $3.95/mo
 
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