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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...How to get "Forgot Password" to work correctly?How to get "Forgot Password" to work correctly?
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11/19/2010 6:43 PM
 
I have an existing site that has been upgraded from 3.2 to 5.5.1 over the years.

The "Forgot Password?" doesn't seem to be working correctly.  When I click the link, it loads (http://www.mysite.com/Home/tabid/36/ctl/SendPassword/Default.aspx?returnurl=%2fDefault.aspx), but the page is mostly blank.

The following are my current setting:

        <add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider"
        connectionStringName="SiteSqlServer"
        enablePasswordRetrieval="true"
        enablePasswordReset="true"
        requiresQuestionAndAnswer="false"
        minRequiredPasswordLength="7"
        minRequiredNonalphanumericCharacters="0"
        requiresUniqueEmail="false"
        passwordFormat="Encrypted"
        applicationName="DotNetNuke"
        description="Stores and retrieves membership data from the local Microsoft SQL Server database" />

If I change the requiresUniqueEmail to true, will it then work?  Also, what happens if there are non unique email account existing in the database?

Thanks,

Kyle
 
New Post
11/19/2010 9:20 PM
 
unique email is not related to forgot password, which is asking for the user name and sends password by email to the associated email address. there seem to be issues with users module registration on your site. what do you mean by "the page is mostly blank" ?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
11/20/2010 12:56 PM
 
Thanks for the reply.

The login page looks fine, but after clicking the "forgot password ?" link a new page is rendered with just the normal skin header (etc) and a horizontal rule.  No place to enter the user name.

I don't think it's a problem with the login or registration page.  I was thinking that this might be related to the requiresUniqueEmail setting or some other setting in the web.config.

Any ideas on how to get this working?

What would happen if I set requiresUniqueEmail=TRUE and have non-unique email addresses in the database?



 
New Post
11/20/2010 5:19 PM
 
the only ASP.Net membership provider setting, I can think of affecting remember me, is using question and answer instead. are you using default DNN login and authentication provider?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
11/20/2010 9:11 PM
 
Yes, I'm using the standard login, etc right out of the box.  I found that the code that does the sending of the password reminders is in \Website\admin\Security\SendPassword.ascx, but I haven't gone thru debug yet to see what it's doing.  I guess I'll trace thu the code and see what it's doing.
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...How to get "Forgot Password" to work correctly?How to get "Forgot Password" to work correctly?


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