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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Portal logo not updatingPortal logo not updating
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1/14/2011 6:30 AM
 
sbruce13


Joined: 1/7/2011
Posts: 6
Unfortunately I can't really give much more information than the what's in the subject.

I have changed the logo in site settings and it displays the correct logo as a thumbnail next to where you select the logo; however, it does not update the actual logo at the top of the page.

This might or might not be an issue but best to give as much info as possible. The portal was created from a template with content; however, I have changed the skin which now needs a new logo. Could it be that because I have created it from a template the logo from that template is sticking?

Any info would be great.

Thanks in advance,
Steven
 
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1/14/2011 10:52 AM
 
sbruce13


Joined: 1/7/2011
Posts: 6
I haven't exactly resolved the issue but I have found a work around.

What I did was upload the image as normal, refreshed the page a couple of times, cleared cache etc to make sure the it wasn't that simple, which is wasn't.

So what I found was that it wasn't updating the file reference in the database and it was a case of locating the uploaded file Files Database (dbo.Files) and taking note of the file id (FileID) then locating your portal in dbo.PortalLocalization and ad FileID=dbo.Files.FileID (That is the FileId you took note of) into the LogoFile field. Next restart DNN from host settings and that you be it.

I don't know why it is doing this but it is only this one portal that is affected.
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Portal logo not updatingPortal logo not updating


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