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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...CanCan't delete folder
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2/28/2011 3:08 PM
 
Jim Woodruff

Joined: 1/29/2008
Posts: 295

Using DNN 5.6

I created a "docs" within a portal today using the standard DNN file manager. The folder was created (or at least it was listed in the tree) but when clicked all of the folder/file/permissions options were ghosted. Trying to upload anything to the folder would result in a server error. Since I couldn't do anything with the folder within DNN, I deleted the folder via ftp. 

I went back the site and logged in as host and "restarted the app", went to the file manager again and did the synchronize / recursive, but the folder is still listed. And while the folder no longer exists on the server, DNN insists that it's there. I tried leaving the site alone for an hour or so, and tried again. But, nope, the folder is still there although nothing can be done with via the DNN file manager.

I even tried creating the folder again via ftp and went through the whole process again, but any file related applications running within DNN "sees" the folder, but gives a server error when an access attempt is made. Currently the folder has been deleted via ftp -- again.

Any suggestions as to how to get DNN to stop listing this non-existent folder?
 
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3/16/2011 11:11 AM
 
Jim Woodruff

Joined: 1/29/2008
Posts: 295
Well, its been a while and no responses, so I assume that this has never happened to anyone else. The non-existent folder is still being listed in all file access dialogs on the site. But, the site is working. I guess I'll just keep my fingers crossed that this won't become some issue in the future.

Thanks.
 
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9/19/2012 5:20 PM
Accepted Answer 
Ainsof - CSL

Joined: 3/31/2008
Posts: 1
I had the same problem. What I did was go directly into the backend DB. And delete the records from the "Folder" table.

I used something like below to look at the folders I wanted to delete

select * from folders
where portalid=0 and folderpath like '%skins/%'

then used something like below to remove them from the DNN database

delete from folders
where portalid=0 and folderpath like '%skins/%'

Afterwards I went into the File Manager and used the Synchronize Files feature with the Recursive option ticked.

Hope that helps
 
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