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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...SMTP mail failing on parent portalsSMTP mail failing on parent portals
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7/18/2011 9:41 PM
 
Justin Jovic


www.constructpoint.com
Joined: 9/15/2007
Posts: 598

 

I Setup a domain alias to setup a second portal with DNN. When I send mail from the host portal (www.mydomain.com) all sends well using an email address I setup in my mail settings. When I try to send mail from the other portal I get the following error: How can I send from all portals? AMhosting tells me this is a DNN configuration issue.

Error: is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: User not local; please try a different path. The server response was: Sender address is not valid for your login. Check your email program settings. ---> System.Net.Mail.SmtpException: User not local; please try a different path. The server response was: Sender address is not valid for your login. Check your email program settings. at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendEmail(String fromAddress, String senderAddress, String toAddress, String subject, String body) at DotNetNuke.Security.Roles.RoleController.SendNotification(UserInfo objUser, RoleInfo objRole, PortalSettings PortalSettings, UserRoleActions Action) at DotNetNuke.Security.Roles.RoleController.AddUserRole(UserInfo objUser, RoleInfo objRole, PortalSettings PortalSettings, DateTime effDate, DateTime expDate, Int32 userId, Boolean notifyUser) at DotNetNuke.Modules.Admin.Security.SecurityRoles.cmdAdd_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---
 
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7/19/2011 2:29 AM
 
Wes Tatters


Wes Tatters's Avatar

Joined: 4/30/2004
Posts: 2155
If you are running multiple portal/domains off the same server hosting your smtp server needs to be able to handle the fact that dnn does not configure smtp settings per Portal - but instead expect there to be only one smtp server for the hosting.

What this error is saying is that the sender email address is not allowed or recognized by the smtp server - or in other words the smtp server is not allowing and open relay - but instead only permitting specific email addresses thru. 
 
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7/19/2011 5:33 AM
 
Justin Jovic


www.constructpoint.com
Joined: 9/15/2007
Posts: 598
Why would this work from Portal 0 but not portal 1 since the smtp settings are the same( only 1 setting?) 
 
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7/19/2011 5:45 AM
 
Justin Jovic


www.constructpoint.com
Joined: 9/15/2007
Posts: 598
So to solve this I RTFM and changed my SMTP settings to 127.0.0.1 and anonymous.  Would have been nice for AMhosting support to tell me I could relay through localhost.
 
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