We are using Professional but have found we really haven't used it's features too much. As a small business the cost is significant to us so we are thinking about moving to the Community edition. A couple of questions...

• What is the technical process for moving from a Professional installation to Community?
• If we give up the Professional edition, can we still open support cases and play on a case-by-case basis? If so, what is the cost of each incident?

Thanks.

Mark

AFAIK there is no supported option to switch from PE to CE, there are a number of modules you need to replace, starting with HTML Pro module. Depending on the size of your site, it might be easier to set up a new site, install required modules, skin etc. and copy-paste over content per module or using SQL.
Regarding your other question, AFAIK DNN Corp.. does not offer single support tickets, however, there are a number of professional intergrators offering DotNetNuke services for all editions or CE specific - e.g. a number of core team members from the US and Europe (including me and my company).

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Cheers from Germany,
Sebastian Leupold

   

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