Hi guys

I am having the same issue as many others here, have tried everything suggested in the other threads, but still having no luck.  Its getting quite frustrating now as we cannot update our blogs or content with any images at the moment.

I am hoping someone from DNN or the community can help with this issue.

Here is the log from the event viewer:

AssemblyVersion: 6.0.1

PortalID: 0

PortalName: Summer Festival Guide 2011

UserID: 2

UserName: admin

ActiveTabID: 60

ActiveTabName: Survival Guide

RawURL: /Providers/HtmlEditorProviders/Telerik/Telerik.Web.UI.DialogHandler.aspx?tabid=60&language=en-US&DialogName=ImageManager&Skin=Vista&Title=Image+Manager&doid=233e6969-8446-4e10-8135-b19b44987ce1&dpptn=&rwndrnd=0.25545958210532427

AbsoluteURL: /Providers/HtmlEditorProviders/Telerik/Telerik.Web.UI.DialogHandler.aspx

AbsoluteURLReferrer: http://www.summerfestivalguide.co.uk/Providers/HtmlEditorProviders/Telerik/Telerik.Web.UI.DialogHandler.aspx?tabid=60&language=en-US&DialogName=ImageManager&Skin=Vista&Title=Image%20Manager&doid=233e6969-8446-4e10-8135-b19b44987ce1&dpptn=&rwndrnd=0.25545958210532427

UserAgent: Mozilla/5.0 (Windows NT 6.1; rv:6.0.1) Gecko/20100101 Firefox/6.0.1

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: 3249f2cf-2f6b-4ddc-8a36-056bea4e3305

InnerException: Unable to complete operation. An unknown error occurred. Portal Root

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: System.ThrowHelper.ThrowArgumentException

StackTrace:

Message: DotNetNuke.HtmlEditor.TelerikEditorProvider.FileManagerException: Unable to complete operation. An unknown error occurred. Portal Root ---> System.ArgumentException: An item with the same key has already been added. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value) at DotNetNuke.HtmlEditor.TelerikEditorProvider.FileSystemValidation.get_UserFolders() at DotNetNuke.HtmlEditor.TelerikEditorProvider.FileSystemValidation.GetUserFolder(String path) at DotNetNuke.HtmlEditor.TelerikEditorProvider.PortalContentProvider.AddChildDirectoriesToList(DirectoryItem[]& radDirectories, Boolean recursive, Boolean loadFiles) at DotNetNuke.HtmlEditor.TelerikEditorProvider.PortalContentProvider.GetDirectoryItemWithDNNPermissions(String path, Boolean loadFiles) at DotNetNuke.HtmlEditor.TelerikEditorProvider.PortalContentProvider.ResolveRootDirectoryAsTree(String path) --- End of inner exception stack trace --

Did you upload your files by FTP? Did you try going into Admin, File Manager, and Refresh the view?The Telerik Editor does not see the new images until you have displayed them in File Manager. Nevertheless, the images are there, and you can refer to them explicitly (%gt;a href="...)" (DNN 5.6.3)

Some progress after working hours on end but still not really getting anywhere

I also upgraded my DEV site to DNN 6.01, which has an older database (by about a month).

When using the Telerik / RadEditor I can see the Portal root an a handful of folders, not all of them though.

I then made a copy of the LIVE Code, and pointed this to the DEV DB, and it sees the same folders.

This is all quite strange and is really holding up any work that we can do on our site. I do not think that it is a code problem, but more of a database issue.