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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Login button does not workLogin button does not work
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10/12/2011 3:32 PM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
Hi

After upgrading to DNN 6.0.1, I find that I can no longer login to a Host portal not even as the Admin account. I can still login to the Admin portal. This login problem happens on the Host portal in question (the only other portal on the site) even with the default MinimalExtropy skin set for that portal. When I click the Login link in the bar, no Login popup appears, and when I instead try to click the Login button on the Login page, there is no postback. The first of these occurs regardless of whether pop-ups are enabled for the portal in the portal config. Both problems would seem to be Javascript related, but the links in the rendered html source appear to be correct, with doPostBack links in the expected places, and paths to js files apparently correct, eg, src="/js/dnn.jquery.js"

What on earth could be going on here? For example, why would the Javascript fail for one Host portal but not the Admin portal? The DNN site is postively useless to me now unless I can get this sorted!

Thanks if there are any helpful suggestions.

Regards

 
 
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10/12/2011 8:10 PM
 
Wes Tatters


Wes Tatters's Avatar

Joined: 4/30/2004
Posts: 2155
This kinda feels like a castaway back to an old cacheing bug.  

Check firstly that your web.config has debug=false set as opposed to debug=true.
Also - upgrade to dnn602 - as it has a number of ui related fixes installed.

Then clear your local web browser caches - and close your browser.

Now try to access the login again - some browsers can be very sticky with javascript libraries.
That is - they have an anoying habit of holding older versions in the cache much longer than they should.

Westa
 
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10/13/2011 5:33 AM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
Hi

I have to say I already tried those suggestions, except for the upgrade. To be honest this feels like something I should fix before putting another upgrade over the top. I just notice the login page in question has the <html  ... > </html> missing. Would this affect the JS that the popups and the postback buttons use ... !?

Cheers
 
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10/13/2011 5:58 AM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
Also I have managed to notice now that in the faulty login page, the onclick handler/property does seem to be missing from the <a> link for the login link, compared to the admin portal that is functioning OK, i.e.:

<a id="dnn_dnnLOGIN_loginLink"
class="user"
href="http://bitserval/TestPage1/tabid/78/Default.aspx?returnurl=%2fTestPage1%2ftabid%2f78%2fDefault.aspx">Login</a>

versus

<a id="dnn_dnnLOGIN_loginLink" class="user"
onclick="return dnnModal.show('http://dnn6/login.aspx?ReturnUrl=%2fhome.aspx&amp;popUp=true',/*showReturn*/true,300,650,true,'')"
href="http://dnn6/login.aspx?ReturnUrl=%2fhome.aspx">Login</a>

I'm pretty sure that isn't helping, so any suggestions about what I need to be looking for to fix it?




 
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10/13/2011 6:26 AM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
Also,

Shouldn't I still be able to see the Account Login module in the Admin or Host extensions list? It appears to be missing from tthose places, even thought the module is still getting output as markup, although of course the button is not operational, as already mentioned, could this be related? Here is the rendered markup for the non-operational button from the module:

<a id="dnn_ctr459_Login_Login_DNN_cmdLogin" title="Login"
class="dnnPrimaryAction"
href=" WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions(&quot;dnn$ctr459$Login$Login_DNN$cmdLogin&quot;, &quot;&quot;, true, &quot;&quot;, &quot;&quot;, false, true))">
Login
</a>

Any suggestions about what is going on?

Regards
 
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