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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN 6.1.2 Unable to add users or registerDNN 6.1.2 Unable to add users or register
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1/11/2012 4:54 PM
 
When I fill out the required fields on the Add User form, or when I use the Register link to register as a new user, the form gives the spinning icon and then returns with my data intact. No user is created and no events are generated in the event viewer. No error message is returned. I was able to add users a couple of days ago, and am unaware of any changes that would now prevent that. I am wondering if anybody else has experienced similar issues, and if so, how they were resolved.
 
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1/11/2012 10:13 PM
 

Had you run a upgrade before?  Check both connection string on your web.config file.  Check the Maschine Key with the Maschine Key of your old web.config

Could be an permission issue on your dnn folders and files, please check.

Try a restart of the application or the IIS.

 
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1/13/2012 3:43 PM
 

Matthias Schlomann wrote:
<snip>
Could be an permission issue on your dnn folders and files, please check.
</snip>

 

That's what it was for me, I believe. Could not register on site; fixed file permissions; and now can register ok.


pmgerholdt
 
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1/13/2012 3:53 PM
 

Thanks for the input. I stumbled upon the solution late last night -- I was trying to create a user ID with a password of less than 7 characters. The web.config file specifies that passwords need to be at least 7 characters long. I thought about changing web.config, but I was still bothered that there was no feedback as to what the problem with the registration was. I stumbled upon another post from my home computer, but can't find it now, where others had experienced the same thing after upgrading to DNN 6.1, and somebody posted a few lines to add to the user.ascx file in the DesktopModules\Admin\Security folder. Since I can't find the post, I'll repost the lines that he suggested below. Now when I try to create a user with a password of less than 7 characters, it gives a warning. The registration works fine if the password length is satisfied.

 <asp:RequiredFieldValidator ID="passwordRequired" runat="server" CssClass="dnnFormMessage dnnFormError" ControlToValidate="txtPassword" ErrorMessage="Password is required" Display="Dynamic" />

<asp:RegularExpressionValidator ID="passwordLength" runat="server" CssClass="dnnFormMessage dnnFormError"  ControlToValidate="txtPassword" ErrorMessage="Minimum password length is 7" ValidationExpression=".{7}.*" Display="Dynamic" />

<asp:RequiredFieldValidator ID="confirmPasswordRequired" runat="server" CssClass="dnnFormMessage dnnFormError" ControlToValidate="txtConfirm" ErrorMessage="Password is required" Display="Dynamic" />

 
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1/13/2012 10:35 PM
 
doh, i forgot about that issue, it's a known problem that will be fixed in the 6.1.3 release (out in early Feb AFAIK)

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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN 6.1.2 Unable to add users or registerDNN 6.1.2 Unable to add users or register


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