Hello,

I have very angry customers and you don't even answer here. One of the bugs "request sale isn't sended anymore" is getting us many troubles because our license system works with that request. One of our customers bought one module and the sale is not in "My Sales" (another bug?) and here is the answer from him:

I am already fed up with you both, I do not care who is responsible. Since the trial, 5 days passed and this is not solved, it does not say a lot about you or snowcovered indeed-

There is no way to capture in the same screenshot the order code, the mail and the product. My credit card shows the payment, and I want the product.

Ages since I had so many problems buying online.

I really like to know if someone other than me is experimenting all this bugs and issues since the change from snowcovered to the DotNetNuke Store.

The first issue is that I had 2 tickets and an email conversation with Bill Walker (from the DotNetNuke team) and all this ways of communication had more than one week with no response. The snowcovered team always respond within an hour.

Please, respond