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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Configuring the SMTP ServerConfiguring the SMTP Server
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5/17/2012 11:13 AM
 
fred.george.jackson


Joined: 4/30/2012
Posts: 193

I'm having trouble configuring my SMTP server. I logged in as Host and proceeded as follows Host -> Host Settings -> Advanced Settings -> SMTP Server Settings. Then I entered the SMTP Server with default port along with the SMTP username and the SMTP password. I thought this would get the emails sending through the SMTP server. When I choose test SMTP settings, it tells me "Email Successfully Sent."

However, when I try testing the email feature through retrieve password in the account login module, the email does send but it sends from the initial email that I provided in Host Email under Host Details (I have since changed the Host email to a new email but it doesn't even send from that account). How do I fix this problem and get it to use the valid SMTP server that I registered?

 
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5/17/2012 2:32 PM
 
Chris Hammond


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www.christoc.com
Joined: 1/14/2003
Posts: 7319
The emails for lost passwords come from the email address defined on the user that is defined on the ADMINISTRATOR setting on the admin/site settings page.
Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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5/17/2012 2:47 PM
 
fred.george.jackson


Joined: 4/30/2012
Posts: 193
Does every email sent from my DNN site come from that same email defined on the administrator setting on the admin/site settings page? Thanks though, that was a nice clarification.
 
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5/17/2012 3:15 PM
 
fred.george.jackson


Joined: 4/30/2012
Posts: 193
I must be doing something wrong because I am trying to follow your advice but it keeps sending from the email that I don't want it to.

This is what I have done:

I went onto my account (I am the user that is defined as the administrator on the admin -> site settings page) and then I went into my profile and I changed my email address from the address that I don't want the site emails to send from to the email address that I want the site emails to send from. However, the site emails won't send from the email address that I want them to send from. They still send from the old email address I previously had listed on the email setting for my profile (I made sure to update the page after I changed the email, I even closed the browser to make sure it had changed). What am I doing incorrectly?
 
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