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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...Workflow: multiple email notices when change one HTML moduleWorkflow: multiple email notices when change one HTML module
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12/30/2012 12:25 PM
 
Ben Edwards


Joined: 2/23/2012
Posts: 24

This is DNN 6.2.4, BTW. I'm kinda new to workflow in DNN. I'm using a very basic three-step workflow, draft -> ready for approval -> published, with one person in each actionable role. But the server always sends two or three email notices to the content approver email account when only one HTML module was changed. The email has the correct info, but it's the same email multiple times. I'm getting ready to delivery this site to customer and with the volume of changes they are expecting this will be a problem.

At first I thought it was because the modified pages contained multiple HTML modules, and maybe it was sending one email for each module, even if only one was modified. I don't think that's the case, though, it happens even on pages with one HTML module.

Anyone seen this before? Any theories? Is there some DNN job log I can look at that might go into more detail about each email submission?
 
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12/31/2012 12:40 PM
 
Clint Patterson


Joined: 5/26/2009
Posts: 366

Ben,

I've notified the support team and you should be contacted in the next few days. Keep in mind that along with our community forums and exchange, you have access to support.

CBP
 
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