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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...rich text editor missing after upgrade to dnn 7.00.04rich text editor missing after upgrade to dnn 7.00.04
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4/4/2013 12:26 AM
 

After upgrading from dnn 6.00.01 to dnn 7.00.04 the rich text portion of the editor is missing.  The edit screen comes up, and the basic text box works.  How can I fix this?

Most bizarre - before upgrade I copied all the files to a parallel directory on the hosting site, and gave it its own database - and I did a practice upgrade on this parallel directory.  The upgrade worked fine, and the rich text editor is working just fine there!  Then when I thought "this is OK" I did the production site and the rich text editor is missing.  I have tried to compare the two sites and I don't see the difference.  Bizarre.

HELP!

 
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4/4/2013 11:38 AM
 
I'm wondering if the Telerik controls failed to install on your upgrade? Also 7.0.5 was released yesterday

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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4/4/2013 3:09 PM
 
Just as a follow up to this. We figured out it was a Cookie issue for the user's browser, not sure why, but clearing the cookies fixed the issue.

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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