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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Problem is in Installing New Extention?Problem is in Installing New Extention?
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9/6/2013 10:27 AM
 
Armin Rahimian


www.bazaryab.com
Joined: 10/5/2010
Posts: 362

Any time I install new extension, any extension, the Edit button not working. I have to Overwrite all Upgrade files of same release of DNN that resolving the problem.

How can explain this problem? why no body tell me correct and powerful answer? why DNN managers not answer about that with publishing new release for resolving this BIG BUG...!

I have 100 Portal for my clients with DNN platform around the Middle East and all of them have a same problem. please answer me very clear about that.

Thank you

 
New Post
9/6/2013 11:49 AM
 
Matthias Schlomann


Joined: 8/10/2003
Posts: 3594

After downloading a file from the Internet you have to unblock the zip file by right click on the downloaded zip file, select advaned Settings and click on unblock if it is availible. 

Windows blocks files as dll's to extract from a file that is downloaded from the Internet, and is not unblocked on the System.

Of course employees from DNN Corp. also answer questions, but the most will be handled from the community.  The most  questions are not code issues, and the community will try to handle you with issues.  The Community  is a ecosystem that lifes from Contributors and Volountäres world wide, they spend it's time in thire free time.  So it can took a while between they can solved your issues. 

DNN Corp. Support can be bayed with evoq Versions and perhaps as Service if you need faster or direct support.  Or conntact one of the DNN Partners. 

Regards
Matthias
DNN MVP
www.aarsys.de
Metro7 Skin
ShoutCastStats Module for DNN
 
New Post
9/6/2013 1:07 PM
 
Matthias Schlomann


Joined: 8/10/2003
Posts: 3594
Please give always detailed Information on the DNN Version you are using.

If the Clients running DNN 7.1.0 they should upgrade to 7.1.1, be Aware of the jQuery changes and Skin issues with them, if they using older jQuery and jQueryUI library. They could also try to disable the popups (there is an issue with the filemanger None that will fix on 7.1.2).

Regards
Matthias
DNN MVP
www.aarsys.de
Metro7 Skin
ShoutCastStats Module for DNN
 
New Post
9/6/2013 1:21 PM
 
Armin Rahimian


www.bazaryab.com
Joined: 10/5/2010
Posts: 362

No, different you are using Release 7.0.6, 7.1.0, 7.1.1 or upgrade from old one to new release....

I don't talk about upgrade, I talk about problem after installing extension.  I try all release. after installing new extension Edit Button not working, modules not keep in moved pane, add module not working and ....

This is problem, if you install new one or upgrade old release of DNN. both are same result.

And new error after some critical error for Live Tabs Module release 4.0.7 and uninstalling that, this error happen in Admin>Page Management :

Error: Page Management is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Entities.Portals.PortalSettings.GetPortalSettings(Int32 tabID, PortalInfo portal) at DotNetNuke.Entities.Tabs.TabController.IsSpecialTab(Int32 tabId, Int32 portalId) at DesktopModules.Admin.Tabs.View.AddAttributes(RadTreeNode& node, TabInfo tab) at DesktopModules.Admin.Tabs.View.BindTree() at DesktopModules.Admin.Tabs.View.OnLoad(EventArgs e) --- End of inner exception stack trace ---

 
 
New Post
9/6/2013 2:03 PM
 
Matthias Schlomann


Joined: 8/10/2003
Posts: 3594
Is it a specific Extension?  It Looks as it happens with some uncompatibility with the Extension, if the issue persists after the install of it.  What is the Extension and what Version.  Please tell different Version if you use different Versions on different DNN Versions.
Regards
Matthias
DNN MVP
www.aarsys.de
Metro7 Skin
ShoutCastStats Module for DNN
 
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