Hello everyone,

Today i have been having issues with a DNN 7 portal that is not enabling me to save HTML modules. (technically it saves, but it takes forever, and never recycles back to the page the HTML is on. You have to X out of it, and refresh the page). 

My event viewer is spammed with this message 

AssemblyVersion:7.1.2

PortalID:9

PortalName:ASI

UserID:2

UserName:joshg

ActiveTabID:442

ActiveTabName:Home

RawURL:/Home/ctl/Edit/mid/1879?popUp=true

AbsoluteURL:/Default.aspx

AbsoluteURLReferrer:http://newasi.find8dev2.com/Home/ctl/Edit/mid/1879?popUp=true

UserAgent:Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:71b7a791-6f95-4bed-98ce-c162f2d79c32

InnerException:Deleted 0 files, however, some files are locked. Could not delete the following files: C:\inetpub\vhosts\2013q4.find8dev2.com\httpdocs\Portals\9\Cache\Pages\2115_ACABA51644A302FBB325E30E7931BAF8.attrib.resources;

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:DotNetNuke.Services.ModuleCache.FileProvider.Remove

StackTrace:

Message:

System.IO.IOException: Deleted 0 files, however, some files are locked. Could not delete the following files: C:\inetpub\vhosts\2013q4.find8dev2.com\httpdocs\Portals\9\Cache\Pages\2115_ACABA51644A302FBB325E30E7931BAF8.attrib.resources; at DotNetNuke.Services.ModuleCache.FileProvider.Remove(Int32 tabModuleId) at DotNetNuke.Entities.Modules.ModuleController.SynchronizeModule(Int32 moduleID) at DotNetNuke.Modules.Html.HtmlTextController.UpdateHtmlText(HtmlTextInfo htmlContent, Int32 MaximumVersionHistory) at DotNetNuke.Modules.Html.EditHtml.OnSaveClick(Object sender, EventArgs e)

 

 

Source:

Server Name: D149

Is anyone familar with this issue and have any suggestions that I can try to fix this issue? 

 

typically that indicates one of two things: 1. you don't have correct permissions set (i.e. you only have read/add set and not modify), so the cache files cannot be deleted (to fix ensure your site user has modify permissions from the root folder down) or 2. a 3rd party process such as indexserver/anti-virus is causing those files to lock (however that usually only occurs intermittently -if this occurs on every update then option 1 is the likely problem)

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