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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Is it just me or do consumers has a right to expectations about modules and skins they purchaseIs it just me or do consumers has a right to expectations about modules and skins they purchase
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3/20/2014 1:48 PM
 
I thought the module/skin certification was a great idea and its unfortunate that didn't last or wasn't executed with the necessary resources. I think that coupled with user reviews/ratings and real world examples would help the situation. I only deal with a few trusted module vendors, and rarely ever purchase skins. Everything is core or custom. It's a great selling point for DNN that they have thousands of apps available, so many (in my experience) are bloated, buggy, have confusing UI's or are not worth the running price. And I'm still looking for the cart that doesn't suck.

Anyways, the people who don't have a preconceived negative impression of DNN aren't likely to engage me for DNN work, so it doesn't come up that much. If it does, you have to highlight the positives and talk through what troubles them about DNN. Like you said, it's likely a forum rant or someone else's opinion shaping that perception. Countering those arguments is easy.

And I certainly wouldn't spend time entertaining someone with no budget to speak of. I guess we probably have different perspectives, but when people get cheap on things like software, hosting and design, they get what they pay for. I often have to make an argument like "You're spending $50k on a mission critical website, and you are going to cheap out on $10 per month hosting? That doesn't make sense." Same applies for design & development.

For those people ( non profits, small businesses, ma&pa, soho), there is always squarespace.
 
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3/20/2014 7:02 PM
 
ech01 wrote:
I thought the module/skin certification was a great idea and its unfortunate that didn't last or wasn't executed with the necessary resources. I think that coupled with user reviews/ratings and real world examples would help the situation. I only deal with a few trusted module vendors, and rarely ever purchase skins. Everything is core or custom. It's a great selling point for DNN that they have thousands of apps available, so many (in my experience) are bloated, buggy, have confusing UI's or are not worth the running price. And I'm still looking for the cart that doesn't suck.

And there is a big part of me wondering if that will ever happen with a sadly what often times now seems broken DNN community.  Pretty much all the initial innovation - and yes some of the bad core design issues - grew out of a growing / dynamic DNN community.

Is there anyone likely to step up and build that "cart that doesn't suck - if the perception of dnn is fundamentally damaged to the point that no one in the "developer/geek/hacker" call it what you like community is willing to continue promoting and evangelizing it.

And the same too can be said for the commercial developer community - if there isnt a strong public perception of DNN then it makes for a much harder "value proposition" argument when looking at the commercial potential of developing a real cart alternative.  Building a new commercial cart for dnn would represent potentially hundreds of thousands of dollars in 'paid design,management,development' - is remotely likely that an investor would stump up those sort of funds -- after doing a commercial due diligence on what might likely seem to be a publicly unpopular platform.

ech01 wrote:
And I certainly wouldn't spend time entertaining someone with no budget to speak of. I guess we probably have different perspectives, but when people get cheap on things like software, hosting and design, they get what they pay for. I often have to make an argument like "You're spending $50k on a mission critical website, and you are going to cheap out on $10 per month hosting? That doesn't make sense." Same applies for design & development. 

Yet its no small irony that the core platform you are talking about is just that - free - and developed for many years by people with no budget.  And the largest percentage of websites on the internet today still fit that description.

I guess yes sure we are looking at this from different perspectives - I started this thread to see what people think and feel - which is everyone entitlement.

ech01 wrote:
For those people ( non profits, small businesses, ma&pa, soho), there is always squarespace.

And if those people keep leaving and going to drupal, joomla and workpress - for its community - where does that leave the dnn value proposition in a couple of years time.

Many of those people today working in the "non-profit, soho, budget" end of the market are the next wave of influencers - they are unlikely to look at a platform they are not familiar or comfortable with when they are ready to spend real dollars on their first major commercial project - they are more likely to go with what they know.

In reality - that may already be happening - the wave of 'haters' on threads from 2009 - are already starting to arrive at that influencer point in some areas and  ceo's of "big corporate" are actively being influenced everyday by sometimes even their 15 year old "tech genius' at the dinner table.

And I guess also - casting a very long bow - what happens to dnn if that lack of popularity over time brings ramifications to the DNNCorp undertaking.   Funding rounds from angel and strategic investors is rarely about things like cash flow - its about exit strategies and downline IPO's =  if the DNN "brand" were to sour to such a point where it became an unattractive proposition for the "money people" as well . . .

It does sometimes feels to me there is maybe more long term importance to growing a strong DNN open source community than is often times given credit to.

Just another 2 cents ...

 
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3/20/2014 7:28 PM
 

interesting discussion. Whilst clearly we have lots of work to do to revitalise the community and to grow platform, in general I believe we're in decent shape regarding platform development. Whilst it wasn't popular (and has been removed) the statement of 2500+ Evoq customers on the home page was partially to confirm that as a company DNN Corp is in good health, with substantial revenue (and many of those companies on multi-year deals) - as such there is still plenty of revenue for DNN Corp to underwrite resources for the platform, which benefits everyone. Whilst the business model isn't to everyone's liking, it has been a success with DNN Corp being in profit a number of times (in fact bar the initial round of funding, we've only taken additional funding to allow for the Corp/Product range to grow). With the current pace of sales further growth is to be expected, with obviously a portion of that group then working on platform.

I take your point about certain modules not being as good as they can be, and I hope in time things such as EVS will allow us to raise the quality barrier. Also, regarding commerce modules, in case you're not aware of it http://store.dnnsoftware.com/home/pro... is a recently created product which certainly looks to be a step up from many of the cheaper commerce modules - it's size and scope suggests that at least one vendor felt comfortable investing a lot of money to bring it to market.

Regarding the DNN brand, we still have a substantial amount of customers coming to us who are DNN Platform users, so platform is still very important as from an economic perspective, it's still a major driver of revue. Whilst there's always tensions of which proportion of resources work on the (free) platform end versus which work on the commercial products, everyone recognises that a strong platform is necessary for the future success of both the corp and the community


Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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3/20/2014 8:52 PM
 
Yes it seems there does need to be work done around community - and maybe urgently.

It makes me a little concerned that there seem to be active pushes in some parts of the remaining community = to actually fork away from the "dnncorp" communtiy core - because that part of the community has become so disillusioned with the perception of lack of support and community inside the dnn space.

Is that truely healthy - to be honest I'm not sure - yes it happens with many projects - and sometimes it works but other times it just winds up fragmenting and damaging.

Maybe part of what needs to happen - is some improved dialog between dnncorp and the community - ultimately we are all on the same team at the core.
 
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3/20/2014 10:02 PM
 

I've always been of the view that a strong community does not have a single site, as that's a potential single point of failure - instead it's best if there is a central hub but other supporting satellites -these typically cover areas that are unrepresented or underrepresented. Some of these will take the form of locale specific sites (e.g many of the alternative language DNN sites have their own forums/modules/language packs), some will fill in gaps (e.g. training sites such as dnnhero/dnncreative), and some will offer other capabilities. We're well aware of sites such as dnnconnect (particularly as it's ran by half a dozen of our MVP's), and appreciate their efforts (you'll notice we had a link to one of their blog posts in the last community letter) - often sites such as this will highlight areas that need addressing, or do work we simply haven't had time to do . When you have limited resources, it can be challenging to decide what to work on - anything that exposes items of real need is a bonus  - and as they usually have a more specific focus they can definitely move faster and in a more agile way that we can.

Certainly good communication is key to ensure we don't waste time or unnecessarily duplicate efforts, and that is certainly an area where the MVP's are good.

 

 


Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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