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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...jScript issue on 7.2.1 on "Add new module"jScript issue on 7.2.1 on "Add new module"
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3/24/2014 7:00 AM
 

Hi all,

I have an issue with control bar and "Add New Module" .

In an istance of Dnn 7.2.1, in same portal (NOT ALL), if I click on "Add New Module" from Module menu I do not get the  module list but the script hangs. See image attached please.

In jScript console i get this error:

-------------------------------------------------------------------------

Failed to load resource: the server responded with a status of 500 (Internal Server Error) 

http://www.----------.it/DesktopModules/internalservices/API/controlbar/GetPortalDesktopModules?category=All

jquery.js?cdv=93:8526

-------------------------------------------------------

In IIS log I can see this line (when i get the error)

--------------------------------------------------------------------------------------
2014-03-24 10:23:07 W3SVC1 10.12.87.3 GET /DesktopModules/internalservices/API/controlbar/GetPortalDesktopModules category=All 80 - 2.xxx.xxx.187 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+Touch;+rv:11.0)+like+Gecko 500 0 0 613 989 15
-------------------------------------------------------------------------------------

and this one on another portal where there is no problem
--------------------------------------------------------------------------------

2014-03-24 09:52:42 W3SVC1 10.12.87.3 GET /DesktopModules/internalservices/API/controlbar/GetPortalDesktopModules category=All 80 host 2.xxx.xxx.187 Mozilla/5.0+(Windows+NT+6.3;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1750.154+Safari/537.36 200 0 0 2190 1576 15
------------------------------------------------------------------------

if i call the full url from browser, 

http://www.----------.it/DesktopModules/internalservices/API/controlbar/GetPortalDesktopModules?category=All
after authentication, i get this error:

-----------------------------------------------------------------------------
This XML file does not appear to have any style information associated with it. The document tree is shown below.


An error has occurred.

----------------------------------------------------------------------------------------------

 

I have try to change client, browser etc etc, but there is no way.How can i debug this error ?

Any idea please ?

Thanks, Sandro

 


Sandro De Matteis Microsoft IT Pro: Enterprise Admin, Enterprise Messaging Admin Technology Specialist: Microsoft Virtualization Dnn portals: http://www.dbdog.it , http://www.royalcrestgoldn.it, http://www.retrieversclub.it
 
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3/24/2014 5:47 PM
 
we've seen a few occurrences of this where 2 modules have the same "friendlyname" - this is typically either the google module or the module creator module (code was added to fix the later but bad data can exist in some cases where a user did the upgrade before the new release with the fixed code) - follow the advice from http://www.jangostudios.com/blog/tabi... and see if you see duplicate modules and if you do remove one

Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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3/24/2014 6:41 PM
 

Hi Chatal, you are absolutly great !!!

Double module "Google Analytics" was the problem !

Thanks a lot !!!!

Sandro


Sandro De Matteis Microsoft IT Pro: Enterprise Admin, Enterprise Messaging Admin Technology Specialist: Microsoft Virtualization Dnn portals: http://www.dbdog.it , http://www.royalcrestgoldn.it, http://www.retrieversclub.it
 
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