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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...IE 11 & DNN 7.2.2 Compatibility problemsIE 11 & DNN 7.2.2 Compatibility problems
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4/4/2014 10:51 PM
 

Need help resolving two compatibility issues that have reared up with IE 11 and DNN 7.2.2;

The first happens only for some users - when the login it accepts their username/password and reports no errors, but then when the page refreshes they are not logged in. The site event log shows that the login was successful (so they did enter their credentials properly) but the login doesn't seem to complete.  Same user can login fine with Safari, Chrome, and Firefox - just not IE 11.

The second is that we have a child site setup. when a user is logged into the parent site parent.com and then tries to open a new window to a page on the child site child.parent.com IE hangs and then eventually gives up. Doesn't matter if the child site is manually navigated to or opened via URL.  However, if the user logs out of the parent site, then opening the child site works just fine (again, regardless of how the page is opened).  And, just like the first problem, it can't be reproduced in any other browser except IE.

Ideas? Anyone else have this happen? 

 

 
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4/5/2014 3:47 AM
 
First users: please clear local browser cache and cookies.
second might be caused by login cookie as well, does it happen with all child pages?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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4/5/2014 4:07 AM
 

clearing browser cache was first thing I had the user try.  no change.

Yes, it happens on ALL child pages.  I should also note that ALL the child pages being accessed (including the home page)  have no restrictions - permission set for ALL Users to View.  So there "shouldn't" be a security issue.  Also the child site event logs do not indicate any errors or that anyone is trying to authenticate.  no errors at all.  as the site is simply not being accessed...

 

 
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4/5/2014 5:30 AM
 
Can you reproduce it? Use fiddler to look at the requests to the server. Compare a working case (different browser) with a non-working case.

Either the requests are different - the browser is doing something wrong, or has been instructed by the server to do something wrong.

Or the requests are the same - the server is doing something wrong.

When it's wrong for one user is it ALWAYS wrong for that user? Is it their PC or their account? Does their account work on a different PC? Do other accounts work on their PC? It may be that they have/haven't got some IE setting - like compatibility mode - that breaks it.

Best wishes,
- Richard
Agile Development Consultant, Practitioner, and Trainer
www.dynamisys.co.uk
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...IE 11 & DNN 7.2.2 Compatibility problemsIE 11 & DNN 7.2.2 Compatibility problems


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