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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrade made website inaccessibleUpgrade made website inaccessible
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2/13/2015 7:17 AM
 
Andre YPB


Joined: 11/6/2011
Posts: 78
I was trying to go to the latest version, then I tried the version just below. I'm not sure what version the site was, but it was at least 7.1.x i believe.

School boy error - no back up of the files only the DB :-(

Sorry I was born -_-'
 
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2/13/2015 7:27 AM
 
Richard Howells


Richard Howells's Avatar

www.dynamisys.co.uk
Joined: 3/26/2006
Posts: 2001
Ok - I suggest that you back up the files you have now before things get worse.

Then try this:
- restore the DB
- delete everything in the files folder
- paste in the upgrade files you unzipped
- copy the web config from your backup files

See if the site will come up.

If it does then you have to selectively copy from you backup files all the pictures etc that you need to keep.

I don't know for sure if this will work. But if it all goes horribly wrong you will have the backups to get back to where you are now and try something else.
Best wishes,
- Richard
Agile Development Consultant, Practitioner, and Trainer
www.dynamisys.co.uk
 
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2/13/2015 10:10 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
you shouldn't delete folders /portals, /app_data and /desktopModules, as they are containing installed extensions
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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2/13/2015 10:27 AM
 
Richard Howells


Richard Howells's Avatar

www.dynamisys.co.uk
Joined: 3/26/2006
Posts: 2001
Good point. Thank you Sebastian.
Best wishes,
- Richard
Agile Development Consultant, Practitioner, and Trainer
www.dynamisys.co.uk
 
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2/15/2015 3:47 PM
 
Andre YPB


Joined: 11/6/2011
Posts: 78
Tried all that to no avail.

I managed to get the site to update to a lower level successfully but on completion there were loads of errors on the site and if i tried to access the admin menu it threw a 500 internal error.

I then proceeded to upgrade to the next level up and seemed to get stuck at 50% "50% ERROR occured - Installing Module - DDRMenu_02.00.03_Install.zip"

Any recommendations?
 
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