I have a number of portals which I have set up so I can access them using www.domainname or just domainname.
One of the portals will not respond to just the domainname.
I have checked the DNS zone records and added an A record for domainname with a blank name field and waited for propagation but still cant ping it.
I can ping www.martinboroughfair.org.nz but not martinboroughfair.org.nz.
WhatsmyDNS still shows no A record result for the blank named record.
I have asked my hosting support crew to look into it.
Where else should I look for a solution? is it likely a dnn setting problem, or dns Zone, or IIS?
; <<>> DiG 9.2.4 <<>> -t ANY www.martinboroughfair.org.nz
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 394
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
;; QUESTION SECTION:
;www.martinboroughfair.org.nz. IN ANY
;; ANSWER SECTION:
www.martinboroughfair.org.nz. 86400 IN A 50.97.218.188
;; AUTHORITY SECTION:
martinboroughfair.org.nz. 85563 IN NS ns4.blankserver.com.
martinboroughfair.org.nz. 85563 IN NS ns3.blankserver.com.
;; ADDITIONAL SECTION:
ns3.blankserver.com. 300 IN A 50.22.12.232
ns4.blankserver.com. 300 IN A 174.36.88.88
;; Query time: 21 msec
;; SERVER: 64.22.68.60#53(64.22.68.60)
;; WHEN: Sat Feb 14 23:34:39 2015
;; MSG SIZE rcvd: 145
; <<>> DiG 9.2.4 <<>> -t ANY martinboroughfair.org.nz @ns3.blankserver.com
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 8402
;; flags: qr aa rd; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 1
;; QUESTION SECTION:
;martinboroughfair.org.nz. IN ANY
;; ANSWER SECTION:
martinboroughfair.org.nz. 86400 IN MX 10 mail.martinboroughfair.org.nz.
martinboroughfair.org.nz. 86400 IN TXT "v=spf1 a mx -all"
martinboroughfair.org.nz. 86400 IN SOA ns3.blankserver.com.
hostmaster.martinboroughfair.org.nz. 2014121309 3600 600 1209600 86400
martinboroughfair.org.nz. 86400 IN NS ns3.blankserver.com.
martinboroughfair.org.nz. 86400 IN NS ns4.blankserver.com.
;; ADDITIONAL SECTION:
mail.martinboroughfair.org.nz. 86400 IN A 50.22.12.232
;; Query time: 20 msec
;; SERVER: 50.22.12.232#53(50.22.12.232)
;; WHEN: Sun Feb 15 00:06:54 2015
;; MSG SIZE rcvd: 206
The following whatsmydns result is for another portal, lavendercottage.co.nz. It includes an A record listing.
Is that significant?
I can ping both the www and non-www urls.
; <<>> DiG 9.2.4 <<>> -t ANY lavendercottage.co.nz @ns3.blankserver.com
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18120
;; flags: qr aa rd; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 1
;; QUESTION SECTION:
;lavendercottage.co.nz. IN ANY
;; ANSWER SECTION:
lavendercottage.co.nz. 86400 IN MX 10 mail.lavendercottage.co.nz.
lavendercottage.co.nz. 86400 IN TXT "v=spf1 a mx -all"
lavendercottage.co.nz. 86400 IN A 50.97.218.188
lavendercottage.co.nz. 86400 IN SOA ns3.blankserver.com. hostmaster.lavendercottage.co.nz. 2014102311 3600 600 1209600 86400
lavendercottage.co.nz. 86400 IN NS ns3.blankserver.com.
lavendercottage.co.nz. 86400 IN NS ns4.blankserver.com.
;; ADDITIONAL SECTION:
mail.lavendercottage.co.nz. 86400 IN A 50.22.12.232
;; Query time: 20 msec
;; SERVER: 50.22.12.232#53(50.22.12.232)
;; WHEN: Sun Feb 15 00:07:39 2015
;; MSG SIZE rcvd: 219