Hi,

I have a new DNN site I'm currently developing. I've been working on for a couple of months now. BTW - I'm the only one with access to the admin and host account

Yesterday when trying to log in to the admin account I got a password not valid error message. I try again but get the same error message. So, I went ahead and logged in to the host account and confirmed that the admin account was there. So, as a test I just changed the password to the original password. Now, normally DNN won't let me change a password to the current stored password, it has to be different. But in this case it let me. So, from that I assumed that somehow the password had gotten corrupted.

Today, I logged into the site with the admin account a few times for updates without issue, then this afternoon I log in to the admin account and the same error -- the password isn't valid.

I Log back in with the host account, and view the admin account. I "change" the password to the current password and this time DNN won't let me. Which is how it normally behaves when the new password matches the current password. So, I cancel the "change password" option and log out. Now, I try to log in again with the admin account and the most recent password and I still get the "invalid" password error.

So, I log back in again with the host account and change the admin password to a completely new password and after logging out, I can now log in with the admin account.

Just as a precaution I created another admin account and another host account in case this happens again and I lose host access...

Has anyone else seen DNN (7.3.4) behaving like this? Is this sort of thing a known issue?

Thanks.

Jim

Hi Sebastian,

The only special character I use is an "!" (exclamation point) and I have used this character in passwords on all the DNN sites I manage for years without any issues. Are you saying that it "might" be the issue or should I avoid any characters other than alpha / numeric in passwords? Does the password input routine in DNN scan for invalid characters?

Thanks again!

Jim

Hi,

I had used the password with the exclamation point for a couple of months without issue, then one day it stopped working. So something changed. But, I have reset the password to remove all special characters. It's now 16 random alpha / numeric characters. So it is pretty secure. It this password shows the error in the future I'll report it back here.

Thanks again!