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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...Issues with Pages ModuleIssues with Pages Module
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10/16/2015 6:53 PM
 

Using DNN Community 7.4.1, logged in as the Super Admin, I add the Pages module to a page outside of an Admin section, and it does not work correctly.

The page and module load alright, no errors. I can click on a page in the TreeView, the management info loads to the right, but, then, when I click on a different page, I just get a flash and no change (i.e. I can select other pages in the TreeView, but the page being managed no longer changes). I can also no longer save any changes to the page being managed.

The following error appears in the console:
Error: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500

The error is associated with this URL: dnn.mysite.com/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3ae : 29603 : 2736
(which if I open, tries going to the associated line, but says it doesn't exist)

The module works perfectly still in its original place in the Admin section.

I also have a DAM module, an HTML module, and a DDR Menu module on the page. I'm going to try removing those to see whether that makes any difference.

Aaaand, one further thing:

I noticed this after I attempted making some changes to /DesktopModules/Admin/Tabs/Tabs.ascx.cs
I didn't notice whether it did this before, because I was mainly focused on how it worked for non-admins, and that it doesn't let non-admins add or move pages.

So, at this point, I have replaced the modified files with the original files. The module in the Admin section does still work correctly. I've restarted the application.

Any ideas what the issue may be? Could it have been caused by my attempt to modify the files?

 
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10/16/2015 6:58 PM
 

I did look in Event Viewer for the errors, but I couldn't find any. So I'm assuming that means DNN is logging them or redirecting them elsewhere.

 
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10/16/2015 7:02 PM
 

And, I just deleted one of the modules on the page and got a critical error; but this error pointed me to an Event Viewer in DNN.

So I'm now looking there at the previous (and current) errors.

 
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10/16/2015 7:24 PM
 

Well, there I go, I guess. I have to ask the question before I start finding the answer.

The problem (apparently) was something to do with the Digital Asset Management (DAM) module. The Event Viewer showed repeated Page Load and Module Load exceptions. For the Module Load exceptions, DAM was the featured module of glory.

I delete that module from the page, I'm able to delete the DDR Nav menu (for what it matters), and now the Pages module is working correctly.

Go, go, DNN Event Viewer!

 
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