Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Broken Site Settings - Default PagesBroken Site Settings - Default Pages
Previous
 
Next
New Post
3/7/2017 4:28 AM
 

Well, I've had 9.01 DNN/Evoq trial for a couple of days and I already broke it (this is why we can't have nice things). My hope is that someone has seen this and knows how to fix it!

The symptom is that my site settings -> default pages admin screen is busted. The other admin areas seem ok, but the default pages tab is blank with the red error message of "There was an error retrieving your content. Please check your internet connection." The inspector shows that the request actually returned with a 500 error and a generic "an error occurred" message.

This is how it seems to have happened:

I started with the blank site template. I have a single site set up, which is Portal 0.

I had set the default page for the site set to a home page, which was not visible in the site's menu. 

I enabled Structured Content and set up a content type and a visualizer.

I edited the home page, clearing out the plain text and aiming to put in the visualizer. However, I had trouble with the content item entry, had no content item, ran out of time and ultimately had to leave it. I didn't close the page, just left it in the editor. When I finally came back, I clicked on the "discard" button thinking that it would discard my changes and leave the page as it had been.

Nope.

Instead, the page vaporized and I ended up with an error instead of a home page. I can get into the site still by the other page URLs that I had set up, and thus access the admin area that way. However, my default page assignment area won't show up anymore.

I checked the database and found that there was no such page as my home page anymore, but the default home page for the site was still set to the id of the old, otherwise non-existent page. I tried setting that field in the portal localization table to the tab id of a new page, but it was still busted; finally I set it to NULL, but still no luck. I can't see the default page admin tab and I don't have a working home page.

Has anyone seen this issue before, or know how I might recover my default pages admin screen and/or home page?

Thanks!


 

 
New Post
3/18/2017 1:04 PM
 
I would restart from scratch and use the default template - which just contains one home page, you may easily adopt to your needs.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
3/20/2017 2:28 PM
 
Thank you, Sebastian, but that only solves the issue for right now. If we don't know what causes that behavior and we don't know how to fix it, I'm not sure that I'm comfortable with setting up a production version of the site. Once the new site is fully built and live, I won't have the luxury of starting over.

Any other ideas?

Thanks!
 
New Post
3/20/2017 2:43 PM
 
Thank you, Sebastian, but that only helps for the moment. Once I build the site out and put it in production, I won't have the luxury of starting from scratch. If I don't know what caused the issue and I don't know how to fix it, that's a problem.

Any other ideas?

Thanks!
 
Previous
 
Next
HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Broken Site Settings - Default PagesBroken Site Settings - Default Pages


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out