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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Upgrading from 8.00.04 to 9.1.1 HTML Editor not updating contentUpgrading from 8.00.04 to 9.1.1 HTML Editor not updating content
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10/31/2017 11:08 PM
 

I have updated our website from 8.00.04 to 9.01.01 and the HTML editor is not saving any changes. 

The following is a list of things I tried before  changing the htmlEditor:

  • Updated all modules.
  • I have tried changing to the original skin.
  • Clearing the DNN cache.
  • Restarting the server.
  • Profiling the query (doesn't show anything).
  • Checking the browser console for errors.
  • Tried on a blank page.
  • Checking DNN errors log (there are none)
  • Checking IIS Errors log (there are none)
  • Disable 51Degrees

 

The default htmlEditor provider was set to "CKHtmlEditorProvider" in the web config which I believe is an old version? So I have changed that to "DNNConnect.CKE"

Now my config looks like this:

    <htmlEditor defaultProvider="DNNConnect.CKE">

      <providers>

        <clear />

        <!--<add name="CKHtmlEditorProvider" type="WatchersNET.CKEditor.CKHtmlEditorProvider, WatchersNET.CKEditor" providerPath="~/Providers/HtmlEditorProviders/CKEditor/" />-->

        <add name="DNNConnect.CKE" type="DNNConnect.CKEditorProvider.CKHtmlEditorProvider, DNNConnect.CKEditorProvider" providerPath="~/Providers/HtmlEditorProviders/DNNConnect.CKE/" settingsControlPath="~/Providers/HtmlEditorProviders/DNNConnect.CKE/Module/EditorConfigManager.ascx" />

        <add name="DotNetNuke.RadEditorProvider" type="DotNetNuke.Providers.RadEditorProvider.EditorProvider, DotNetNuke.RadEditorProvider" providerPath="~/DesktopModules/Admin/RadEditorProvider" settingsControlPath="~/DesktopModules/Admin/RadEditorProvider/ProviderConfig.ascx" />

      </providers>

    </htmlEditor>


It still does not save the changes. However, now when I change the HTML Editor under Site Settings > Site Behavior> More it crashes and removes the defaultProvider in the web config. I would appreciate any help on getting this fixed. I get the following error in the log:


AbsoluteURL:/Default.aspx

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:a13c820b-e2e0-4770-b629-dd1fb0169c5c

AssemblyVersion:9.1.1

PortalId:0

UserId:6601

TabId:88

RawUrl:/Host/HTMLEditorManager?portalid=undefined&portpopUp=true

Referrer:https://testwebsiteurlname.co.nz/Host/HTMLEditorManager?portalid=undefined&portpopUp=true

UserAgent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

ExceptionHash:BEPxl40VHqMxWj+ONHMAsxsKSzc=

Message:Object reference not set to an instance of an object.

StackTrace:

InnerMessage:Object reference not set to an instance of an object.

InnerStackTrace:

at DotNetNuke.Modules.HtmlEditorManager.Presenters.ProviderConfigurationPresenter.LoadCurrentEditor(String editorName) at DotNetNuke.Modules.HtmlEditorManager.Presenters.ProviderConfigurationPresenter.View_Initialize(Object sender, EventArgs e) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Source:

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:

 

 
New Post
11/12/2017 1:51 AM
 
Did you upgrade to latest version of Watchers.Net CKEditor provider?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
11/12/2017 8:51 PM
 
Hi, thanks for the reply. Yes I have upgraded.
 
New Post
11/13/2017 2:36 AM
 
as long as there is in your web.config,.you are using the DNNConnect version of the provider, not the one from Ingo!

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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