"do you have database or host access?"
Yes - Both
"are there any issues listed in the event log with further details?"
When I installed it, there were no problems. But incase this is what you want - this is what it says when I log in as host:
Error: Uer Defined Table is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: An attempt to attach an auto-named database for file c:\hosting\webhost4life\member\arcanjl\excellfund\App_Data\Database.mdf failed. A database with the same name exists, or specified file cannot be opened, or it is located on UNC share. ---> System.Data.SqlClient.SqlException: An attempt to attach an auto-named database for file c:\hosting\webhost4life\member\arcanjl\excellfund\App_Data\Database.mdf failed. A database with the same name exists, or specified file cannot be opened, or it is located on UNC share. at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) at System.Data.SqlClient.SqlConnection.Open() at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Modules.UserDefinedTable.SqlDataProvider.GetFields(Int32 ModuleId) at DotNetNuke.Modules.UserDefinedTable.UserDefinedTableController.GetFieldsTable(Int32 ModuleId, Boolean InsertNewField, Boolean AddSpecialFieldTypes) at DotNetNuke.Modules.UserDefinedTable.UserDefinedTableController.GetDataSet(Int32 ModuleId, PortalModuleBase ParentModule, Boolean WithPreRenderedValues) at DotNetNuke.Modules.UserDefinedTable.UserDefinedTable.BindData() at DotNetNuke.Modules.UserDefinedTable.UserDefinedTable.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Unhandled error loading module.
DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to BottomPane ---> System.Data.SqlClient.SqlException: An attempt to attach an auto-named database for file c:\hosting\webhost4life\member\arcanjl\excellfund\App_Data\Database.mdf failed. A database with the same name exists, or specified file cannot be opened, or it is located on UNC share. at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) at System.Data.SqlClient.SqlConnection.Open() at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Modules.UserDefinedTable.SqlDataProvider.GetFields(Int32 ModuleId) at DotNetNuke.Modules.UserDefinedTable.UserDefinedTableController.GetFieldsTable(Int32 ModuleId, Boolean InsertNewField, Boolean AddSpecialFieldTypes) at DotNetNuke.Modules.UserDefinedTable.UserDefinedTableController.GetDataSet(Int32 ModuleId, PortalModuleBase ParentModule, Boolean WithPreRenderedValues) at DotNetNuke.Modules.UserDefinedTable.UserDefinedTable.get_ModuleActions() at DotNetNuke.Entities.Modules.PortalModuleBase.LoadActions() at DotNetNuke.Entities.Modules.PortalModuleBase.get_Actions() at DotNetNuke.UI.Skins.Skin.ProcessActionControls(PortalModuleBase objPortalModuleBase, Control objContainer) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---