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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Login Issues (not related to new dnnhost/dnnadmin passwords)Login Issues (not related to new dnnhost/dnnadmin passwords)
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8/21/2006 5:09 PM
 

Hi all -

Having kind of an emergency issue.  Frequently now, when someone attemps to login to our company dnn site (v3.3.4), after clicking Login the site kind of churns for a couple seconds, then the postback is done and the user is still on the splash screen and not logged in (ie. the login info sill just says "Login | Register".)

I noticed that the URL in the address field has changed to something like:

http://www.mywebsite.com/MySplashScreen/tabid/53/Default.aspx?returnurl=%2fHome%2ftabid%2f36%2fDefault.aspx

This problem persists even when:

  • The user clears the cache
  • The user clears all cookies
  • The user reboots
  • The server is rebooted

Thanks for any help you may have!

James Auld

 
New Post
8/22/2006 11:45 AM
 

Has anyone seen this issue before?  :)

 
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8/22/2006 9:39 PM
 

We have a similar issue that is related to third-party cookies.  

Our domain in the URL is something like "http://foo.com", but that gets redirected to something like http://12.34.56.78/foo (since we host multiple sites off the same server/IP. 

The cookies that get sent by the DNN server are from the "12.34.56.78" address, and not from "foo.com".  Firefox is fine with this, but IE6 (in default security mode) doesn't see the cookie as valid.

One fix is to have users dial down the security settings in IE, but that really doesn't work for my site.

If anyone has any insight into how DNN sets cookies, or an actual fix that doesn't require my visitors to change their browser settings, I'd appreciate it ...

 
New Post
8/26/2006 12:23 PM
 

We have a user who can login at work on our DNN site but cannot login from her home.  Interestingly enough, when I login as administrator (from my home), the log reflects that she has logged-in successfully.  Unfortunately, she just gets redirected back to the home page, which looks the same as it did before she logged-in.  We've tried resetting the Internet zone to Medium within Internet Explorer, but still no luck.  We've even tried clearing her cache after she has logged-in, then refreshing the page, but that didn't work either.

Did you ever get the problem fixed?

Thanks,
--Gary

 
New Post
8/27/2006 4:05 AM
 

Gary -

No - no solution yet.  But it sounds like your issue is exactly what we're experiencing.  Let's hope info comes in soon!  One thing I have to say - the DNN community is very active and helpful :)

James

 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Login Issues (not related to new dnnhost/dnnadmin passwords)Login Issues (not related to new dnnhost/dnnadmin passwords)


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