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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...HELP!!! Domain no longer being recognized as a portalHELP!!! Domain no longer being recognized as a portal
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9/3/2006 4:09 PM
 
I've copied the site files and database down to my local machine and set everything up from scratch.  Still all portals work locally except for the problem one.  I then tried to add the "source" version of DNN in hopes that I could do some debugging.  There seems to be files missing from the source version and I can't get it to compile...  Is there any way else that I can tell what DNN is doing?  When running the site locally, I can see that what's happening is that the portal just runs and never returns anything.  It's like it's stuck in an endless loop or something.  I'm at a total loss.  This is a nightmare!
 
New Post
9/3/2006 4:15 PM
 
I'm using webhost4life.com as my web space host.  I have total access to the files and database though.  The aliases all look fine.  I've copied everything down locally now and can see that it gets to the portal but it just runs forever and never returns anything.  I tried setting the session timeout to 2700 sec and it still never finished.  It's like it's stuck in some endless loop.  I need some way to peek in and see what DNN is doing.
 
New Post
9/4/2006 10:44 AM
 

Just a thought....

Try one or more of the following

Under Host Settings/Advanced Settings/ Other settings:

* Clear cache button
* Change Performance settings to no cache.

If you can, try disabling cache on the modules of the site, if you find the problem to be with a particular module reenable the cache under host settings.

Oh and you're probably do no harm making a backup first.

I've had problems before with caching on the 4.x versions, and I've had to disable caching on many of my modules. I got the exact symptoms you describe on some of my modules.

Another thing to consider is upgrading to 4.3.5 which will be released this month, it will solve a heck of a lot of bugs, although there will still be a lot of issues which I hope can be cleared out in 4.3.6.

Cheers

Alex



Alex Shirley


 
New Post
9/4/2006 8:20 PM
 
Following is the DNN Site Log from today showing some exceptions.  Maybe this will spur some ideas.



   
Log Viewer  Log Viewer   

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Click on a row for details.

 
  Color Coding Legend


  Date Log Type Username Portal Summary
  9/4/2006 7:03:46 PM   General Exception       AssemblyVersion: -1; PortalID: -1; PortalName ...
AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Unhandled Error:
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.Web.HttpException: Request timed out. --- End of inner exception stack trace ---
Source:
Server Name: OFFICE
  9/4/2006 7:00:55 PM   Login Success   host   Ian Lee's Place in this World   IP: 127.0.0.1;  ...
  9/4/2006 7:00:34 PM   Application Started        ...
  9/4/2006 6:59:45 PM   Application Shutting Down        ...
  9/4/2006 6:59:16 PM   Application Started        ...
  9/4/2006 12:14:04 PM   Portal Deleted   host   Music City Missile Club   PortalName: Music City Missile Club;  ...
  9/4/2006 12:11:47 PM   Login Success   host   Music City Missile Club   IP: 127.0.0.1;  ...
  9/4/2006 12:10:56 PM   Application Started        ...
  9/4/2006 12:09:29 PM   Scheduler Event Failure       THREAD ID: 17; TYPE: DotNetNuke.Services.Search.SearchEn ...
THREAD ID: 17
TYPE: DotNetNuke.Services.Search.SearchEngineScheduler
EXCEPTION: Thread was being aborted.
RESCHEDULED FOR: 1/1/0001 1:00:00 AM
SOURCE: STARTED_FROM_BEGIN_REQUEST
ACTIVE THREADS: -3
FREE THREADS: 4
READER TIMEOUTS: 0
WRITER TIMEOUTS: 0
IN PROGRESS: 0
IN QUEUE: 3
Server Name: OFFICE
  9/4/2006 12:09:29 PM   Scheduler Exception       AssemblyVersion: -1; PortalID: -1; PortalName ...
AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Thread was being aborted.
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.Threading.ThreadAbortException: Thread was being aborted. at DotNetNuke.Services.Scheduling.DNNScheduling.ProcessGroup.Run(ScheduleHistoryItem objScheduleHistoryItem)
Source:
Server Name: OFFICE
  9/4/2006 12:09:28 PM   Scheduler Event Failure       THREAD ID: 17; TYPE: DotNetNuke.Services.Search.SearchEn ...
THREAD ID: 17
TYPE: DotNetNuke.Services.Search.SearchEngineScheduler
EXCEPTION: Thread was being aborted.
RESCHEDULED FOR: 1/1/0001 1:00:00 AM
SOURCE: STARTED_FROM_BEGIN_REQUEST
ACTIVE THREADS: -2
FREE THREADS: 3
READER TIMEOUTS: 0
WRITER TIMEOUTS: 0
IN PROGRESS: 0
IN QUEUE: 3
Server Name: OFFICE
  9/4/2006 12:09:28 PM   Scheduler Exception       AssemblyVersion: -1; PortalID: -1; PortalName ...
AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Thread was being aborted.
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.Threading.ThreadAbortException: Thread was being aborted. at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork() at DotNetNuke.Services.Scheduling.DNNScheduling.ProcessGroup.Run(ScheduleHistoryItem objScheduleHistoryItem)
Source:
Server Name: OFFICE
  9/4/2006 12:09:27 PM   General Exception       AssemblyVersion: -1; PortalID: -1; PortalName ...
AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Thread was being aborted.
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.Threading.ThreadAbortException: Thread was being aborted. at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection SearchItems) at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork()
Source:
Server Name: OFFICE
  9/4/2006 12:09:27 PM   Scheduler Event Failure       THREAD ID: 17; TYPE: DotNetNuke.Services.Search.SearchEn ...
THREAD ID: 17
TYPE: DotNetNuke.Services.Search.SearchEngineScheduler
EXCEPTION: Thread was being aborted.
RESCHEDULED FOR: 9/4/2006 1:07:56 PM
SOURCE: STARTED_FROM_BEGIN_REQUEST
ACTIVE THREADS: -1
FREE THREADS: 2
READER TIMEOUTS: 0
WRITER TIMEOUTS: 0
IN PROGRESS: 0
IN QUEUE: 3
Server Name: OFFICE
  9/4/2006 12:09:27 PM   Scheduler Exception       AssemblyVersion: -1; PortalID: -1; PortalName ...
AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Thread was being aborted.
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.Threading.ThreadAbortException: Thread was being aborted. at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection SearchItems) at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork()
Source:
Server Name: OFFICE
  9/4/2006 12:09:26 PM   General Exception       AssemblyVersion: -1; PortalID: -1; PortalName ...
AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Thread was being aborted.
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.Threading.ThreadAbortException: Thread was being aborted. at SNINativeMethodWrapper.SNIPacketGetConnection(IntPtr packet) at System.Data.SqlClient.TdsParserStateObject.ProcessSniPacket(IntPtr packet, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSni(DbAsyncResult asyncResult, TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParserStateObject.ReadPacket(Int32 bytesExpected) at System.Data.SqlClient.TdsParserStateObject.ReadBuffer() at System.Data.SqlClient.TdsParserStateObject.ReadByte() at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.DeleteSearchItemWords(Int32 SearchItemId) at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection SearchItems)
Source:
Server Name: OFFICE

 
New Post
9/8/2006 9:29 AM
 

I've found the source of the problem.

After giving up on fixing the portal after 9 days of labor, I started over creating a new portal from scratch on a fresh new install of 4.3.4.  As I mentioned in my original post, I suspected a problem with the Blog module.  Well, after getting much of the portal back to it's original state I crossed my fingers and added the Blog module back in.  Everything seemed to work fine for about an hour and then the original "request timed out" problem re-appeared...  Out of disgust and the thought of having to repeat all of my work, I went to bed.  The next morning I woke up and prayed for a different result...no such luck.  So, then I had an idea that had not occurred previously.  I uninstalled the Blog module from DNN totally.  IT WORKED!!!  I don't know exactly what about the Blog module caused the problem.  I (and many other) had used the module on other sites without any problems (on v3.2.3).  It may be a setting (or combination of settings) that I was using or maybe it's something in the HTML that I put in the blog (nothing unusual...).  But there is definitely a serious problem that will render entire portals useless. 

I've had no luck so far, but as soon as I can get a "source" version of DNN up and running I plan to continue to track down the source of this problem so that a fix can be included in a future version.  But, in the meantime, the Blog module will not be reinstalled into any of my DNN instances. 

Anyone have any suggestions for alternative Blog modules?

 
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