I have recently found out that I cannot access my data that I create and upload with DNN 4.3.5. using either FTP or MS Frontpage.

DNN was a value application that came with my hosting plan on godaddy.

Here is a confirmation e-mail from support:

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Thank you for taking time to contact Online Support. When using a Value Application, the directory in which the files are stored and the database itself are hidden away from the user. You are only able to modify the Value Application through its online options. If you wish to have access to the files and database, you will need to install the program yourself.

Please let us know if we can assist you in any other way.

Regards,
Brian P.
Online Support Technician
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Does anyone know a way to upload multiple files or download multiple files? I assume there is probably an addon module that can do this, but am still new to DNN and do not know if I can even upload from within DNN new "add-on" modules.

 

 

 

Looks like you guys should do as they are saying and install it yourself from scratch. You should be able to export most of your site from DNN as templates with content included and import it into your own fresh installation.

You should probably get a hosting account that lets you have full control over everything before going too far though.

Rob

True. Pretty insane isn't it? I use GoDaddy's auto-installation of DNN on two shared-hosting sites. If you use their web form for technical support, and ask that your request be raised to the advanced support team, then GoDaddy will make a backup of your database. (As you know, that database is not directly accessible by you, the owner.) They will then place the backup database into your FTP folders so that you can download it as a binary (.BIN) file or an ASCII file. So that's one thing, although it may not be so useful.

[QUOTE]GoDaddy support wrote...

You are only able to modify the Value Application through its online options.

[QUOTE]

This claim is completely inaccurate. You can deploy an ASP.NET 2.0 application called Web Explorer Lite to your root user folder on GoDaddy. Then, you can use Web Explorer Lite to get to any and all of your root DNN installation folders and files, remove them, replace them, etc. Web Explorer Lite is pretty much like Windows Explorer, it simply let's you navigate your DNN root folders, which you otherwise cannot reach. It's an FTP-like client with a nice graphical interface. If you need help deploying Web Explorer Lite on your website, just ask. You can also ask me directly on my forums at commonmancomputing. c o m . *Note: This refers to DNN files, not database tables.

[QUOTE]gt6303c wrote...

...various replies from GoDaddy Support

[QUOTE]

Almost everything that GoDaddy support told to gt6303c is patently false.

[QUOTE]robax wrote

... install it yourself from scratch. You should be able to export most of your site from DNN as templates with content included and import it into your own fresh installation.

A good plan on the export template idea. I am going to do exactly this on my local Cassini + DNN installation, so that I can test this out before I make the big blank-o-rama on my current and perfectly functional GoDaddy DNN site. I welcome all queries to my forums at commonmancomputing. c o m .