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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...After upgrade, all files are missing from databaseAfter upgrade, all files are missing from database
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12/5/2006 1:16 PM
 
I just upgraded to version 4.3.5 from version 4.0.3.

After the upgrade, the folders and files were all screwy (lots of duplicate entries ending with double slashes).  I was able to get the folders fixed with the help of a blog entry I found by directly editing the database, but my Files table is completely devoid of any entries.

There are lots of files in all those folders.  How can I cause DNN to refresh the list of files in the database using the files in the folders?  There are thousands of files, so I really, really don't want to have to manually enter these things into the database.

I've tried using the synchronize button, but it doesn't appear to do anything.  Is there a tool or a script that will add in files found in the folders to the database?  Right now, any time you should see a file, you get the message "You don't have permission to see the files on the site".

Thanks.
 
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12/6/2006 9:57 PM
 

I upgraded to version 4.3.5 and then a week later to 4.3.6 hoping it would correct the kinds of problems you describe.

It did not. I was unable to synchronize file system, there were permissions issues for files. Now even administrators on their own sites get the message "You don't have permission to see the files on the site."

I truncated the Files and Folders table and re-synched files, having to go to each portal to do so. I am not convinced that the files all got re-synched. What is worse, in many (though not most) instances, image modules display wrong images - from entirely different folders though fortunately from the same portal.

I had file system synchronization scheduled and it shows failure after failure.

I figured then I would export the sites and set them up on a new install. But I cannot do a portal export to a template due to file system problems.

This is quite a mess.

Does anyone know how to remedy this? Rebuilding the sites from scratch would be extremely painful. Even using templates it would not be a lot of fun for two sites in particular.

Some guidance would be most welcome.


pmgerholdt
 
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12/7/2006 4:42 AM
 
  • check your folders table for badly or orphaned entries and correct them
  • do a recursive sync
  • do not activate scheduled sync job and "sync on demand" in system settings simultaniously

If this does not help, back up database and delete all entries from Files table and Folders table and do a full sync afterwards.


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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12/7/2006 9:13 AM
 

leupold,

Thanks for the response.

When I tried to do a recursive resynch, it continually timed out with error. I ended up having to log on to each portal individually and do a resynch from each. Is that typical? On portals with a fair amount of disk content (say 80+ MB) it still timed out and I had to run the resynch a number of times - apparently it just 'checks' db and file system and then performs the slower insert. So I was finally able to do a resynch on such a portal with out errors, but only after 5 or 6 attempts which ended in error.

Should we be able to do a resynch of all portals from DNN File Manager in one execution?


pmgerholdt
 
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12/8/2006 3:14 AM
 
Timeouts depend on the server performance and number of files. Files size is only of important for new or altered images, that get read to get the image sizes. There might be an IIS setting to specify the timeout period, but I do not have the appropriate parameter at hand, please search documentation for yourself or do a research in the appropriate asp.net forums.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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