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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...more info about login failuresmore info about login failures
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1/7/2007 5:23 PM
 

Is there some configuration that will give me more information about why a login failed.  For example, it would be good to give me the wrong password if that was the problem.  Also, if the login failed for some other reason, why it failed.  I have some users having difficulty logging in and I do not have the info to help them other than simply sending them their password...  In fact, one user is claiming that after the login attempt, he is returned to the Home page, but the menu items he is authorized to use are not in the menu.  I can see login failures, but cannot tell why...

 
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1/7/2007 6:08 PM
 
What version do you run?
 
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1/7/2007 6:20 PM
 
I am sorry, should have said I am running 04.03.05.
 
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1/7/2007 6:23 PM
 
I would upgrade to 4.4.0 because there are tons of bugs fixed in that version.
 
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1/10/2007 8:07 AM
 

After working with the person who logged on (showed as sucessful logon in logs), but then was knocked back out without anything else in the log, we determined is was because cookies was not enabled on his Apple.

So, it appears that in order to login to DNN, the users have to have cookies enabled...

But, my original question still stands.  I am looking to help our members who are struggling with logins.  When they use an invalid UserID, I can see that.  But I cannot see invalid passwords.  In fact, the log entries do not even indicate it is a password problem.  Is there a way to get additional information (cause of failure and password entered if invalid)?

Thanks.

 
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