There is an optional attribute for portals in DotNetNuke which is an Expiry Date.  The purpose being that portals are often solds as subscriptions, etc. and this allows for some automated maintenance (at the discretion of the host, this is not a requirement of DNN).

In your hosts absence, this may be difficult to deal with.  All they would need to do is change a date in the interface (Host Setting section of Site Settings page) and this would be resolved.  However it requires either access by the host user, or intervention by a technology support staffer who could manually change the date in the database and restart the site (in an emergency case).  If you have any access to the actual hosting account (i.e. if the developed site is running in an environment you have access to), we can help you with this change.

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Scott Willhite, Co-Founder DNN

Hi,

The host contract of one of my clients websites expired too. I have a host account, but I don't see any possibility to log in with my host account.

Thanks for your help,

Anthony