Wikis give your online community a method to collaboratively document valuable knowledge.
Cost-effectively create a valuable knowledgebase.
Allow your customer community to create and maintain detailed product information, at a lower cost than dedicated internal personnel.
Ensure information accuracy and credibility.
With the entire community providing checks and balances over wiki content, information is more accurate and trusted.
Increase community engagement and loyalty.
Wiki contributors have a strong commitment to the integrity of the content they create for the community. They are respected and influential within the community which personalizes their engagement.