New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the Community Exchange, where community members ask and answer questions about DNN. To get started, just start typing your question below and either select one of the suggested questions or ask a new question of your own.

Insert Media Window is Empty

Return to previous page

  • 2/10/2014
  • 1809 Views

Question:

Mad Marcus long time ago

Hi,

We have just identified a problem with a portal in an installation that was recently upgraded from 7.1.1 to 7.2.1 but can't be definite that the problem is due to the upgrade because it wasn't noticed until recently.

When using the Insert Media or Document Manager functions from within the text editor the window is empty and doesn't display any of the existing files or allow new uploads.

This only affects the first portal and no others.

The problem is present even when logged in as host.

The file manager still operates normally.

The media manager button on the text editor tool bar still works normally.

We have tried using the default skins and it makes no difference.

Other text editor functions such as creating links etc still work fine.

Any suggestions as to what could be causing this are welcome.

Insert Media Window is Empty

Mad Marcus
Mad Marcus long time ago
Add an Answer

Answers

Sign In to Participate
Or register to become a member