Hello everyone,

I'm trying to upgrade my website from DNN 5.5.1 to 7.3.3. Following the recommended upgrade path I attempted an upgrade from 5.5 to 5.6.8 first but i came across an issue: after manually running the installation from "domain.com/Install/install.aspx?mode=upgrade", DNN said the upgrade was complete; however, when I clicked the "View Portal" button, I got a page saying the website was unavailable.

Somethings to note:
*When running the upgrade, I noticed that the page did not specify if each change was either "failure" or "success"; each line was blank after the colon (:).
*Also, I noticed that after restoring website using the backup, I did not need to restore the database. The website just started working again. This may be a clue.

Would you know what happened here? Below are the exact steps that I followed in my attempt to upgrade:

1. Backup the file system
   1. Duplicate the entire site folder
   2. Duplicate the entire database
2. In the upgrade package unblock the contents in the Properties menule
3. Modify web.config file using notepad (stops DNN from auto upgrading)
   1. Look for "<add key="autoupgrade" value="true" />"
   2. Set it to False. This will prevent the site from auto upgrading the site once the main url has been accessed
4. "Extract All" from the upgrade package
   1. Copy all documents
   2. Go back to root of site and paste
   3. Overwrite files
5. Fire the upgrade process, in the browser
   1. Go to "domain.com/Install/install.aspx?mode=upgrade"
6. When complete, click "Click Here to Access Your Portal"
7. Upgrade complete