locopon wrote
Can you post a screen shot?
Yes, certainly. This first image (click it) shows the editor as it normally appears. Please ignore that I've changed the skin and toolbars. The problem happens regardless of those things. (please also ignore the bad image hosting.. it has compressed it a lot).
And below is how it appears to another user with identical permissions for the module and the same FCK settings. The FCK part is gone and only the textbox remains with the radio buttons underneath. Once it has happened, it makes no difference if I change the permissions or custom settings.
It happens for all instances of the FCK editor in the specific portal for the specific user. Not just for Text/HTML modules, but all places where it is used.
I have also noticed that the same user account (with the same user ID) but logged into another portal within the same DNN instance will still see the editor correctly. The problem seems connected, at one time, to one User ID and one Portal. But not to the same User ID and another Portal in the same DNN instance.
As I've mentioned.. no amount of resetting roles, permissions, or customisations will fix it. I basically have to close that user account and make another one. And that's not good in some cases.
I have about 20 portals with not many users in one DNN 4.5.5 instance. The problem has happened randomly about 5-6 times, I believe only since the 10007 version of the provider, and never before that. I've been using the FCK provider non-stop since the very first release a couple of years ago or so and so there was plenty of opportunity for it to happen previously.
I'm really at a loss to explain it, but it is worrying.
Regards,
Rob