Michelle,

In the upper-left, below Mode: View/Edit should be Page Functions.  If that's not visible, click the arrows next to Show Control Panel on the far right (at the top).

The icon for Design in Page Functions should have a minus sign.  If it has a plus sign, click on it to exit Design mode.

Michelle,

We do understand what you mean and it's a very common occurence.

In the Page Functions icons in the upper-right, does the Design button show a plus sign or a minus sign?  If it shows a plus sign, then you have gotten into Design Mode.  If this is the case, click on the Design icon to exit Design mode (it will change to a minus sign).

This is not necessarily anything that you (or your client) has clicked.  EVERY site administrator for all of our portals has encountered this issue at least once.

I am experiencing an issue trying to edit pages that sounds very similar if not the same as Michelle is trying to relate.

When I login to my development portal and navigate to a page I wish to edit, I ensure the radio button is set to Edit, and that the "Design" icon has a minus sign on it.  I can click "Edit Text" and see the text editor and make changes there.  However when I click "Update" or "Preview" to save the changes, the page just reverts to its previous state and the only thing that happens is the "View / Edit" radio button toggles to the "View" state.  Because of this I am unable to edit my pages.

I have tried logging out and back in, restarting IIS, restarting DNN, checking file permissions, logging in from other computers, and all kinds of clicking to get SOMETHING to work.  When my server gets into this state, most links such as "Site" under "Common Tasks" do the same action...that is to revert the mode to "View" and return the same page I was just on with no changes effected.

DNN 4.6.2, SQL Server 2005 Standard Edition

I have also previously experienced a situation where my "Edit Text" option did not appear on the triangle menu for some pages.  I don't recall how I solved this, but it may have been related to me trying to edit pages that were copies of other pages.