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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...How do you mark a post as accepted answer?How do you mark a post as accepted answer?
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9/10/2008 4:03 PM
 
Clyde Stoker


Joined: 3/30/2007
Posts: 64

I have had my posts answered and have not yet figured out how to mark the answering post as the accepted answer.

How is this done?

Thanks much,

Clyde
 
New Post
9/10/2008 4:13 PM
Accepted Answer 
memond

www.manchesternh.gov
Joined: 9/20/2007
Posts: 253

If you are the author of a thread you should see a drop down above the text response window which allows this selection.

Mike

Michael Emond
City of Manchester NH
www.manchesternh.gov
 
New Post
9/10/2008 4:23 PM
 
Clyde Stoker


Joined: 3/30/2007
Posts: 64

Are you talking about the dropdown list in the original post header that has "None Specified", "Unresolved", "Resolved", and "Informative"

That is the only dropdown list I see and evidently that is the one because I just selected Resolved and the reply is marked as the accepted answer.

What if there are multiple answers before the user gets back?

I guess I don't know that much about the forum yet, but I will learn.

Thanks much

Clyde
 
New Post
9/10/2008 4:33 PM
 
Clyde Stoker


Joined: 3/30/2007
Posts: 64

I think I just figured it out.

I.  Mark status as Resolved in the drop down list at the top of the original post.

II.  Then view the thread again and if there are multiple replies the replies will have "ACCEPT ANSWER" in red in their title lines.

III.  Cllick on the post that resolved the issue.

Is this correct?  At least that is how it appears to work.

Clyde
 
New Post
9/10/2008 4:42 PM
 
memond

www.manchesternh.gov
Joined: 9/20/2007
Posts: 253

Yup. Sounds about right. I saw you had the green check mark on the post. That effectively makes it a done deal and people will stop responding.

Michael Emond
City of Manchester NH
www.manchesternh.gov
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...How do you mark a post as accepted answer?How do you mark a post as accepted answer?


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